PHILLIP NGUYEN
Rockwall,Texas
Summary
Highly motivated and organized individual with passion for helping others learn. Offers background in teaching, tutoring, and curriculum development. Skilled in identifying and addressing individual learning needs to ensure a successful understanding of course material. Demonstrates the ability to manage medical office operations, coordinate front desk activities, and maintain patient records. Skilled in using medical software and practice management systems to support accuracy and efficiency in healthcare operations. Committed to providing excellent patient care and customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Undergraduate Learning Assistant
University of Texas at Austin
08.2023 - Current
- Enhanced student comprehension by incorporating real-world examples and hands-on activities into lesson plans.
- Assisted professors in refining course materials for optimal learning outcomes and higher exam scores.
- Provided essential tutoring support to students, focusing on individualized instruction and targeted skill development.
- Developed tailored study strategies for diverse learners, contributing to improved overall academic performance.
- Supported instructors by grading assignments promptly and providing constructive feedback to students.
- Led small group sessions to reinforce key concepts and encourage collaborative problem-solving among peers.
Volunteer
Medical City
05.2023 - 08.2023
- Grew ability to work independently while completing assigned tasks without direct supervision.
- Observed rules and safety regulations of organization while carrying out assigned tasks.
- Developed strong communication skills while providing customer service to visitors at the volunteer desk.
- Utilized problem solving and organizational skills to manage multiple tasks simultaneously.
- Organized and assisted with events, activities, and programs to drive outreach initiatives.
- Displayed flexibility when adapting quickly to changing circumstances or instructions from supervisors.
- Gained experience in data entry and record-keeping during time as a volunteer.
- Utilized knowledge of community resources to refer clients to appropriate source.
Medical Assistant
VA Medical Center
05.2023 - 08.2023
- Answered incoming calls promptly and professionally, providing assistance or forwarding calls to personnel.
- Developed strong relationships with customers through exceptional customer service.
- Maintained an organized filing system both electronically and manually for easy access when needed.
- Scheduled and confirmed appointments for clients, customers, and/or supervisors.
- Greeted visitors upon arrival and directed gusts to appropriate facility locations.
- Cleaned and maintained medical equipment following procedures and standards.
- Prepared treatment rooms for patient examinations
Education
Bachelor of Science - Biology
University of Texas At Austin
Austin, TX12.2024
Skills
- Calendar Management
- Multi-line Phone Systems
- Email Correspondence
- Support Services
- Patient Preparation and Assistance
- Documentation and Filing
- Office Oversight
- Team Collaboration
- Tutoring and Student Assistance
- Lesson Planning
Accomplishments
- Boston Marathon Finisher (2021 & 2022)
Certification
- CPR Certification, 12/2023 - 12/2025
- AED Certification, 12/2023 - 12/2025
- First Aid Certification, 12/2023 - 12/2026
Awards
- Highest Honors, 05/2021, University Award for Academic Scholars
- Highest Honors, 05/2022, University Award for Academic Scholars
References
Available upon request
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Undergraduate Learning Assistant
University of Texas at Austin
08.2023 - Current
Volunteer
Medical City
05.2023 - 08.2023
Medical Assistant
VA Medical Center
05.2023 - 08.2023
Bachelor of Science - Biology
University of Texas At Austin
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