Phillip Nguyen

Student

Mesa,AZ

Summary

I am a motivated undergraduate student with a strong foundation in data analysis and database management, and proficient in Python, SQL, Power BI, and Tableau. Eager to apply academic knowledge and technical skills to support evidence-based decision-making in government and public policy. Passionate about contributing to impactful projects that address public challenges while gaining practical experience to enhance learning and professional growth.

Overview

years of professional experience

Work History

Restaurant Manager/Server

LA Crab Shack

Mesa, AZ

11.2018 - Current

Led a team of servers, hosts, and kitchen staff to ensure seamless communication and operations, delivering a cohesive and exceptional guest experience.
Cultivated a collaborative work environment by fostering open communication, promoting mutual support, and organizing regular team meetings.
Mentored new hires through a structured onboarding process, boosting staff retention and quickly bringing new team members up to performance standards.
Coordinated with kitchen and bar teams to minimize wait times, ensure smooth service flow, enhancing customer satisfaction.
Collaborated with team members to brainstorm and implement innovative ways to improve service efficiency and customer engagement.
Supported team members in high-pressure situations, promoting a positive, solution-oriented atmosphere and maintaining high morale during busy shifts.
Recognized and addressed team strengths and areas for improvement, adapting leadership style to meet individual and group needs.

Intern, Enterprise Content Management (ECM)

Department of the Treasury

Washington, DC

01.2025 - 10.2025

Collaborated with the project manager to translate client requirements into functional business applications using Microsoft PowerApps and the Power Platform, integrating data from SharePoint to streamline workflows and improve operational efficiency.
Designed, developed, and maintained custom applications to meet the needs of Treasury offices and partner agencies, ensuring usability, functionality, and alignment with organizational goals.
Created and maintained comprehensive User Guides for the Committee on Foreign Investments in the United States (CFIUS) Non-Notified (NN) module and the Member Agency Portal (MAP), providing detailed, step-by-step instructions for international affairs staff and member agencies.
Authored the CFIUS Administration Manual, documenting administrative and project management processes to support CFIUS CMS operations.
Managed and updated CFIUS SharePoint Collaboration sites by organizing and maintaining content to enhance accessibility and team collaboration.
Designed and launched the ECM Interns SharePoint site to centralize team communication, guidance, and resource sharing.
Developed and executed test cases for the One Clearance Tracker (OneCT) multi-tenant application, performing functional and regression testing to improve data security and program-wide metrics.
Supported onboarding of new offices to the OneCT platform through hands-on application testing, quality assurance, and user support.
Documented and updated Standard Operating Procedures (SOPs) for OneCT, detailing authentication, authorization, and application security models, as well as project management and business analysis workflows.

Education

Bachelor of Computer Information Systems - Data Analytics & Computer Programming

Mesa Community College

Mesa, Arizona

05.2026

Skills

Technical: Python, SQL, Power BI, Tableau, Neo4j, Microsoft Excel, Word, PowerPoint, Access

Timeline