Phillip Noronha
Taunton,MA
Summary
Dynamic professional with over 10 years of customer service experience, including a supervisory role at Trucchi's Supermarkets. Proven expertise in inventory management and exceptional knife skills. Recognized for enhancing operational efficiency and maintaining perfect attendance, while fostering a collaborative team environment. Committed to delivering high-quality service and ensuring customer satisfaction.
Overview
17
17
years of professional experience
Work History
Snow Removal
Community Service Group
Boston, MA
12.2023 - Current
- Assisted in snow removal operations during winter months to maintain accessible roadways for residents.
- Coordinated snow removal efforts during winter months, ensuring clear pathways for pedestrians and motorists.
- Leveraged snow removal equipment to plow streets and parking lots.
- Efficiently managed time-sensitive tasks such as snow removal during winter months to ensure safe access for all building occupants.
Commercial Fisherman Deckhand
Arthur Noronha
Plymouth
01.2018 - Current
- Applied thorough navigation knowledge to determine geographical location and speed with or without assistive devices.
- Consulted maps, weather reports or navigation equipment to determine and direct ship movements.
- Operated fishing gear and equipment, ensuring safe and efficient catch handling.
- Assisted in maintenance and repair of vessels to ensure optimal performance.
- Collaborated with team members to execute daily fishing operations effectively.
- Monitored weather conditions and navigational aids to ensure safety during excursions.
Prep Line Cook
FLVR Food Truck
Taunton, MA
01.2025 - 08.2025
- Prepared ingredients by chopping, slicing, and measuring for diverse menu items.
- Maintained cleanliness and organization of cooking stations to ensure efficient workflow.
- Assisted in cooking and assembling dishes during peak service hours to meet customer demand.
- Followed food safety guidelines to maintain high standards of hygiene and quality.
Cashier
Trucchi's Supermarkets
Taunton, MA
07.2008 - 01.2018
- Processed customer transactions efficiently and accurately at checkout.
- Maintained clean and organized work area to enhance customer experience.
- Assisted customers with product inquiries and provided product recommendations.
- Handled cash, credit, and electronic payments while ensuring security protocols.
Supervisor
Trucchi's Supermarkets
Taunton, MA
07.2008 - 01.2018
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained staff on best practices for inventory management and customer service standards.
- Implemented process improvements that enhanced operational efficiency and reduced waste.
- Coordinated scheduling to optimize labor resources and maintain store coverage during peak hours.
- Conducted regular staff performance evaluations, providing feedback for professional development.
- Resolved customer complaints swiftly, enhancing overall shopping experience and loyalty.
Education
High School Diploma - Computer Aided Design/ Culinary
Bristol-Plymouth Regional Technical School
Taunton, MA05.2011
Skills
10 Years Customer Service expertise and experience
10 years of cutting/knife skills
2000 hours of maritime
36 graduating GPA Top 10 in my class
Perfect attendance
Timeline
Prep Line Cook
FLVR Food Truck
01.2025 - 08.2025
Snow Removal
Community Service Group
12.2023 - Current
Commercial Fisherman Deckhand
Arthur Noronha
01.2018 - Current
Cashier
Trucchi's Supermarkets
07.2008 - 01.2018
Supervisor
Trucchi's Supermarkets
07.2008 - 01.2018
High School Diploma - Computer Aided Design/ Culinary
Bristol-Plymouth Regional Technical School