Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Phillip Nutt

Mobile,AL

Summary

Versatile and results-driven professional with a strong background in property adjusting and team leadership, notably at Kansas City Southern Railway. Expert in property valuation and customer service, adept at driving efficiency and resolving complex claims. Demonstrates exceptional problem-solving abilities and a commitment to excellence, ensuring compliance and satisfaction across all operations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Public Adjuster

Self-employeed
Mobile, AL
10.2024 - Current
  • Gathered evidence such as photographs, witness statements, and repair estimates to support claims.
  • Prepared cost estimates of repairs and replacement costs for damaged items or structures.
  • Reviewed settlement offers made by insurers to ensure they met the terms of coverage.
  • Participated in continuing education courses designed to stay abreast of industry trends and developments.

Head Porter

Kansas City Southern Railway
Kansas City, MO
06.2014 - 09.2024
  • Assigned daily tasks to the porters and monitored their performance.
  • Organized and supervised deliveries of goods and materials to different departments in the hotel.
  • Provided training sessions for new porters on safety procedures and regulations.
  • Ensured that all areas of the hotel were kept clean, tidy and safe at all times.
  • Maintained records of supplies received from vendors and delivered to various departments.
  • Inspected equipment such as carts, trolleys, vacuum cleaners for proper functioning.
  • Coordinated with vendors for timely delivery of required items.
  • Resolved customer complaints related to service provided by porters.
  • Prepared weekly and monthly reports of activities undertaken by the team members.
  • Monitored security systems such as CCTV cameras, fire alarms on a regular basis.
  • Developed strategies to improve efficiency of porter staff while minimizing cost incurred.
  • Ensured compliance with local laws and regulations related to security and safety measures in the hotel premises.
  • Managed inventory of cleaning supplies stored in designated storage rooms or closets throughout the hotel premises.

Restaurant Manager

Duke's Restaurant
Adairsville, GA
10.2019 - 06.2024
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Assisted with kitchen preparation during peak times as needed.
  • Performed regular maintenance checks on equipment to ensure proper functioning.

Education

Some College (No Degree) - Psychology

Valdosta State University
Valdosta, GA

Skills

  • Construction
  • Property valuation
  • Property adjusting
  • Casualty and property loss
  • Property claims
  • Multitasking and organization
  • Problem-solving
  • Active listening
  • Critical thinking
  • Attention to detail
  • Verbal and written communication
  • Customer service
  • Team collaboration
  • Georgia claims adjuster license
  • Electrical maintenance
  • Floor maintenance
  • Materials organization
  • Power tool expertise
  • Work orders
  • Ensuring customer satisfaction
  • Safety awareness
  • Building repairs
  • Equipment repairs
  • Materials transport
  • Facility cleaning
  • Inventory maintenance
  • General labor
  • General maintenance
  • Strong work ethic
  • Building supervision
  • Supply stocking and organization
  • Worksite safety
  • Building maintenance
  • Punctual and dependable
  • Initiative and Self-motivation
  • Preventive Maintenance
  • Hand tools
  • Power tools

Certification

  • Ga Adjuster Licence - April 2023
  • TX Adjuster License - April 2023

Languages

Spanish
Limited

References

References available upon request.

Timeline

Public Adjuster

Self-employeed
10.2024 - Current

Restaurant Manager

Duke's Restaurant
10.2019 - 06.2024

Head Porter

Kansas City Southern Railway
06.2014 - 09.2024

Some College (No Degree) - Psychology

Valdosta State University

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Phillip Nutt