Phillip Perry

Provides Intensive Homeless Street Outreach with specific work with the Criminal Justice Population

Provides all essential services for immediate basic needs

Provides interventions and screening for COVID-19.

Secures temporary housing placement and shelter

Provides outreach case management in the community to ensure a successful connection

Provides crisis intervention as needed

Provides coordination of care with outside provider teams and community-based services.

Coordinates health care issues

Develops and maintains appropriate level of relationships with persons served

Makes assessments in accordance with established policies and procedures, and clinical protocols.

Assists in developing needs assessments and action plans in a team-based format.

Re-establishes benefits and assists in obtaining ID’s and other documents required for housing

Assist persons in navigating services available or required

Assists persons served in securing appointments with support services and agencies, as needed.

Initiates and maintains clinical records as applicable, bills for services provided according to requirements

Coordinates communication and housing eligibility with the city and landlords

Builds emerging referral channels via market research and the development of go-to-market strategies to increase referrals, revenue, and retention within assigned referral channels.

Evaluates and develops vertical specific marketing strategies

Performs analysis of marketing, sales data

Assists the creative team in all aspects of the creative development process.

Coordinates with various Paychex functional areas, as required, to ensure appropriate operational support of assigned distribution channel or client segments.

Manages the coordinated execution of marketing programs with the Sales organization to ensure effective utilization of opportunities.

Manages key relationships with referral partners and or appropriate organizations to further enhance channel development.

Oversees and implements marketing communications strategies to ensure adherence to Paychex brand standards.

Monitors competitive environment and adjusts plans to meet future opportunities.

• Support GoDaddy’s hosting customers on multiple channels, primarily via inbound telephone calls. First point of contact and provide professional consultation to customers.

• Effectively respond and provide information to customers regarding new product and service offerings and contract extension options, and cross-sell additional products / services.

• Consult with customers about their business needs by matching GoDaddy products and / or solutions to their online goals, all while providing first-call-resolution.

• Build trust, interact, and communicate effectively with various levels of the organization, while meeting department quality and production standards.

• Address customers' technical concerns by walking them through control panels for Content Management Systems, as well as cPanel, Plesk and GoDaddy custom interfaces. Troubleshoot and correct issues by utilizing FTP, cPanel, Plesk and MySQL.

• Managed, coached and developed direct reports.
• Designed and implemented digital, web and social strategies to align with client business goals.
• Worked cross-functionally with various departments on projects.
• Created engaging content optimized for specific platforms and intended audience.
• Analyzed and reported digital campaign performance with focus on program optimization.
• Continually maintained and improved company's reputation and positive image in markets served.
• Oversaw preparation of marketing copy, images, videos, emails and other collateral.

• Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
• Strengthened outreach by coordinating events to maximize marketing initiatives.
• Delivered market intelligence, key competitive metrics and product offerings to drive areas of opportunity.
• Distributed advertising and marketing collateral to store locations.
• Created customized marketing materials to increase product awareness.
• Identified appropriate marketing channels and target customers for campaigns.
• Coordinated with social media, public relations and other teams to execute product introductions.

• Made outbound calls to existing customers to upsell advertising packages.
• Created and presented media and advertising packages to prospective customers.
• Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
• Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
• Conducted market research to attract clients in new territories.
• Utilized effective marketing techniques to increase brand recognition.

• Escorted inmates to and from cells, court, hospitals and medical appointments.
• Conducted routine and emergency head counts.
• Prepared, processed and maintained forms, reports, logs, records and activity journals.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
• Tracked inmates through head counts, visitor logs and scheduled activities.
• Inspected work sites and crew trucks for contraband, cleanliness and safety.
• Led disciplinary hearings and made recommendations for sentencing.