Phillip Philogene
Kissimmee,FL
Summary
To contribute to the overall success of a progressive, growth oriented company through a position related to Healthcare that will allow for personal growth and career advancement.
South University Health Sciences Senior with experience in Environmental Health, Long Term Care, Emergency and Disaster Management, Issues in Public Health, Managed Care, Federal and State Health Programs and Women and Minority Health Issues.
South University Student with the understanding of the principles and theories of the natural, social, behavioral, and health sciences to serve as a competent and considerate healthcare professional.
Valencia College Phi Beta Lambda Treasurer with refined skills in controlling, recording, and executing given tasks. Experience in team dynamics, interpersonal relations, and communications both written and oral.
Overview
13
13
years of professional experience
Work History
Independent Broker/ Agent and Owner
Agent Phil Brokerage
01.2021 - Current
- At Agent Phil Brokerage, we are here to help you find the Life and Health insurance that you need
- We specialize in Mortgage Protection, Final Expenses, Life Insurance, Health Insurance, Retirement Protection and much much more! Give us a call today at 321-443-3196 to see how we can help you
- Built strong relationships with clients through consistent communication and excellent customer service.
Independent Broker/Field Underwriter
Family First Life
07.2020 - Current
- I am a field underwriter with one of the most successful IMOs in the country licensed to specialize in a variety of coverage plans ranging from life insurance such as final expense, annuities, mortgage protection, etc! At Family First Life, I represent all of the carriers in the state such as Americo, Mutual of Omaha, AIG and Transamerica etc
- My goal as your agent is to sit down with you whether over the phone or at your home to ask about your current coverage plan to see how it affects you so that I can determine which of our carriers we offer will be the best fit for you and your family
- I will answer questions for you regarding your new plan and how it will benefit you financially in the future and in the event that you're in the hospital or disabled
- My mission is to help our clients leave behind a legacy for their family in the event of death
Medicare Community Pharmacist/ Insurance Agent
TogetherHealth
05.2022 - 03.2023
- Improved patient medication adherence by providing comprehensive counseling and follow-up consultations.
- Enhanced pharmacy workflow efficiency by implementing innovative inventory management techniques.
- Streamlined prescription filling process for faster service, leading to increased customer satisfaction.
- Developed strong relationships with healthcare providers, resulting in improved patient care and communication.
- Provided exceptional customer service by addressing individual concerns and prioritizing patient needs.
- Collaborated with pharmacy team members to optimize operations and deliver outstanding patient care experiences.
- Reduced medication errors through diligent prescription review and verification processes.
- Stayed up-to-date with industry trends, attending professional development seminars to maintain knowledge of new medications and therapies.
- Educated patients on over-the-counter product selection and proper usage, ensuring safe and effective self-care choices.
- Managed immunization program, increasing community vaccination rates and promoting public health awareness.
- Mentored pharmacy interns to foster their growth as future professionals, sharing knowledge of best practices and real-world experience.
- Implemented a medication therapy management program, optimizing drug regimens for better patient outcomes.
Independent Broker/Agent; Doctor/Pharmacist in Training
AmeriLife & Health ServicesAmeriLife & Health Services
10.2018 - 04.2020
- Ensured compliance with industry regulations by adhering to established policies, procedures, and guidelines.
- Mentored new brokers on best practices, building their skills and contributing to a successful team environment.
- Developed creative marketing materials to attract potential clients and enhance brand visibility.
- Collaborated with financial planners to develop comprehensive investment plans that aligned with clients'' goals.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices.
- Conducted risk assessments on potential investments to minimize client exposure while maximizing returns.
- Managed diverse portfolios across various asset classes based on individual client needs and preferences.
- Provided timely updates to clients regarding account performance, market fluctuations, or other pertinent information.
Insurance Agent for Pharmacy Billing
United Healthcare
08.2016 - 07.2017
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.
- Mentored junior agents, sharing industry insights and best practices for success in the field.
- Established a solid reputation within the community as a knowledgeable and reliable resource for all things insurance related.
- Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.
Case Management Department, Volunteer
Osceola Regional Medical Center
04.2014 - 02.2015
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
- Developed marketing materials for events, increasing public interest and attendance rates.
Cashier, Retail Department
Big Kmart Stores
05.2012 - 03.2013
- Focused on Customer Service and adaptability
- Employed bilingual skills in order to provide a more comfortable environment for non-English speaking customers
- Provided customer service to staff and customers consistent with the store's values and goals
- Trained and oriented new employees to organization policies and procedures
- Assisted customers with merchandise, selection and sales transactions and maintained orderly sales floor and stocked merchandise to increase sales.
Student Administrative Assistant, Financial Services Department
Adventist University of Health Sciences
01.2011 - 08.2011
- Performed general clerical duties at the institution including the assurance of delivery signatures
- Coordinated overall recycling tasks in support of environmental procedures
- Assisted with the performance of all mailroom duties and tasks and delivered packages and correspondence to campus departments.
- Enhanced student engagement through the creation of informative presentations and visual aids for various campus events.
- Supported academic staff by coordinating schedules, organizing meetings, and maintaining up-to-date calendars for optimal time management.
- Streamlined administrative processes by implementing efficient filing systems, resulting in a more organized office environment.
- Assisted in the development of departmental budgets, ensuring proper allocation of resources to support student services and programs.
Guest Services, Magic Kingdom
Walt Disney World Resort
10.2021 - 01.2022
- Coordinated and multi-tasked job duties in a fast-paced environment
- Received and delivered dining service to customers and provided guest service at Columbia Harbor House as per restaurant standards.
- Conducted regular team meetings to discuss guest feedback, identify areas for improvement, and implement corrective actions.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
- Collaborated with housekeeping staff to ensure timely room turnovers and high cleanliness standards.
- Developed strong relationships with local businesses, securing discounts and special offers for hotel guests.
Office Assistant
J & R Global Realty
02.2021 - 09.2021
- Managed and organized office files and administrative records
- Provided word-processing and administrative support
- Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries and received incoming calls by routing them to appropriate staff departments.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Completed clerical tasks such as filing, copying, and distributing mail.
Education
M.S. Pharmaceutical Sciences with a concentration in Clinical Toxicology -
University of Florida College of Pharmacy, Orlando, FL
Orlando, FL05.2023
B.S. Health Sciences -
South University, Tampa, FL
Tampa, FL09.2013
Skills
- Interpersonal Communication
- Analytical and Critical Thinking
- Customer Relations
- Organization
Accomplishments
- Dean’s List September 2013 - South University, Tampa, FL
- Dean’s List May 2004 - Valencia College, Kissimmee, FL
- High School Honor Roll (2001-2003) - Heritage Christian School, Kissimmee, FL
Timeline
Medicare Community Pharmacist/ Insurance Agent
TogetherHealth
05.2022 - 03.2023
Guest Services, Magic Kingdom
Walt Disney World Resort
10.2021 - 01.2022
Office Assistant
J & R Global Realty
02.2021 - 09.2021
Independent Broker/ Agent and Owner
Agent Phil Brokerage
01.2021 - Current
Independent Broker/Field Underwriter
Family First Life
07.2020 - Current
Independent Broker/Agent; Doctor/Pharmacist in Training
AmeriLife & Health ServicesAmeriLife & Health Services
10.2018 - 04.2020
Insurance Agent for Pharmacy Billing
United Healthcare
08.2016 - 07.2017
Case Management Department, Volunteer
Osceola Regional Medical Center
04.2014 - 02.2015
Cashier, Retail Department
Big Kmart Stores
05.2012 - 03.2013
Student Administrative Assistant, Financial Services Department
Adventist University of Health Sciences
01.2011 - 08.2011
M.S. Pharmaceutical Sciences with a concentration in Clinical Toxicology -
University of Florida College of Pharmacy, Orlando, FL
B.S. Health Sciences -
South University, Tampa, FL
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