Hard-working Operations and Site Manager with 10 years of experience. Educated in OSHA safety requirements and experienced leading team of over 100 workers. Proficient in management, installations, distribution logistics, and forklift operation.
Overview
10
10
years of professional experience
Work History
Warehouse & Installation Manager
The Decorators Unlimited
10.2023 - Current
Oversee entire Warehouse operations
Going on jobs with installation team
Jobs minimum $250,000 client purchases … Management of calendar and schedule
Bridge between the Designers, Clients, and Warehouse and Installation team.
F135 Depot Team Lead
Kuehne+Nagel
12.2022 - 10.2023
Coordinator of shipping, receiving, and quality control of Material Inventory for the F135 Fighter Jet Engine production team
Vital in the development and implementation of team goals, objectives, policies, and priorities set out by our customer – Pratt & Whitney
Responsible for KPI growth in all areas of F135 EOB Depot
Lead speaker for daily Start-Up Meetings and initiator of daily 1-on-1 meetings with team members
Demonstrated and lead by example on how to work together as a team – safely, effectively, and professionally in a warehouse environment
Established a communication channel through email templates between our customer Pratt & Whitney and Kuehne+Nagel to improve work requests, workflow, and business interactions overall.
Assistant Site & Operations Manager
Amazon
04.2021 - 08.2022
Coached, developed, and uplifted Amazon Associates in all aspects of Delivery Center operations
Increased our standard of productivity by always emphasizing the Amazon mantra: “Deliver Customer Promise.” Coordinated operations and site progression standards (KPIs) by leading daily Stand-Up Meetings and addressing bottlenecks together as a team
Fully prioritized that the team of Amazon Associates had all the tools needed to succeed by welcoming feedback on Feedback Friday from all Associates
Ensured company procedures were consistently followed for Site security and Product Loss-Prevention related tasks by being the top Point of Contact for all other onsite managers
Trained new-hire classes on all safety programs and OSHA compliance to ensure a safe work environment for all Amazon Associates.
Grocery-Perishables Department Superintendent
Llano Logistics, Inc.
09.2016 - 03.2021
First Point of Contact for all Operational needs of the Grocery-Perishables Department
Facilitator of the design and execution of standard logistics systems to efficiently collect and distribute material
Provided directives to team of Supervisors and critique daily Supervisor-created work plans
Lead Investigator of injury reports - to improve potential unsafe working conditions
Monitor staffing requirements to meet and maintain on-time delivery performance to internal and external customers – United Supermarkets, Food Bank, etc
Initiator and participant in the development and implementation of goals, objectives, policies, and priorities of the organization (Albertson’s)
In charge of discovering new trends and innovations in the fields of Inventory Management, and Distribution Logistics.
Operations Manager
College Hunks Hauling Junk, Inc.
05.2014 - 08.2016
Systematically improved our Customer Approval Rating from 83% to 94% during my tenure
Responsible for engaging with Move Team and Junk Team during their shifts to maintain the highest levels of safety, quality, attendance, and performance
Exceeded customer expectations by requiring at least one Team Member to assist with cleanups, furniture rearrangements – anything to help the customer acclimate to their new home and promote a stress-free moving experience
Provided the team with the tools needed for success by driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving
In charge of interviewing potential Team Members and leading training courses.
Education
Bachelor’s Degree in Sports Administration -
BELHAVEN UNIVERSITY
05.2014
Skills
KPI Driven
Vendor Relations
Data Entry and Processing
Coaching Expertise
Problem Solving
Equipment Operation
OSHA Compliance
Effectively Communicates Sense of Urgency
Client Management
Health and safety
Workload prioritization
Installation planning
Leadership Certifications
Dale Carnegie Executive - Leadership Development Training Course, 02/01/18
Klemmer “The Quickening” - Leadership and Character Development, 09/01/22
Klemmer “The Quickening” - Leadership and Character Development, 05/01/23