Phillip Ramsey
Floresville
Summary
Operator focused on optimizing workflows and enhancing system performance. Successfully leads technical teams, improves operational efficiency, and fosters collaborative solutions through training and mentorship. Committed to safety and quality, ensuring equipment reliability and compliance through thorough inspections.
Overview
15
15
years of professional experience
Work History
Lead Technician/Automation Technician
Tin Cup Water Solutions
06.2022 - Current
- Planned, scheduled, and delegated daily work to optimize team productivity and workflow.
- Trained, mentored, and motivated team members to enhance performance and address disciplinary issues.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Executed preventative maintenance on oilfield machinery, minimizing downtime and ensuring operational readiness.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Installed, repaired, and maintained pipelines, pumps, valves, separators, storage tanks, and other related equipment.
- Troubleshot malfunctioning components using schematics and diagrams.
- Calibrated instruments used in measuring flow rates of crude oil or natural gas products.
- Ensured operational efficiency by managing tasks in diverse weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Front Desk Receptionist
Texas A&m University-San Antonio
10.2021 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Organized, maintained and updated information in computer databases.
- Scheduled, coordinated and confirmed appointments and meetings.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Greeted visitors warmly and directed them to appropriate departments.
- Managed phone inquiries and provided accurate information to callers.
- Scheduled appointments for faculty and staff, ensuring efficient time management.
- Greeted visitors and students with a friendly demeanor and professional attitude.
- Managed incoming calls and directed inquiries to appropriate departments efficiently.
- Scheduled appointments for faculty and staff, coordinating calendars effectively.
- Greeted visitors and students with a friendly demeanor and professional attitude.
- Managed incoming calls and directed inquiries to appropriate departments efficiently.
- Scheduled appointments for faculty and staff, coordinating calendars effectively.
- Greeted visitors and students with a friendly demeanor and professional attitude.
- Managed incoming calls and directed inquiries to appropriate departments efficiently.
- Scheduled appointments for faculty and staff, coordinating calendars effectively.
- Greeted visitors and students with a friendly demeanor and professional attitude.
- Managed incoming calls and directed inquiries to appropriate departments efficiently.
- Scheduled appointments for faculty and staff, coordinating calendars effectively.
Cavalry Scout (19D)/Fire Direction Specialist
United States Army
01.2011 - 04.2020
- Multiple Launch Rocket System (MLRS) Operations/Fire Detection Specialist (2014-2020)
- Operated wheeled and tracked vehicles and communications equipment.
- Increased team efficiency in reconnaissance missions by developing detailed plans and coordinating with other units.
- Recorded and transmitted data using the fire direction system and voice radio
- Participated in gathering operations and intelligence data
- Plotted using fire capability charts and maps
- Recorded resource expenditure, equipment serviceability, situation and reports
- Drove section vehicles; performed operator/crew maintenance on section vehicles, generators and equipment
- Aided in collection and transmission of data
- Installed, maintained and operated radio wire communications, digital communications devices and secure voice equipment
- Managed small teams and tasks handed down by higher echelons
- Maintained350,000 dollars worth of equipment and obtained accountability of said equipment
- Cavalry Scout (2011-2014)
- Scouts are the eyes and ears on operation
- Performed as crew member; operated and performed operator maintenance on all vehicles and communications equipment
- Assisted in the recovery of wheeled and tracked vehicles
- Supervised operator maintenance of tracked and wheeled scout vehicles, individual and crew
- Selected, organized and supervised scout vehicle recovery operations
- Trained scout vehicle crew
- Supervised request, receipt, storage and issue of ammunition
- Led scout vehicle crew
- Led small teams of4-5 individuals in operational movements
- Managed about17 million dollars in high value equipment
- Conducted reconnaissance missions to gather intelligence on enemy movements.
- Operated advanced surveillance equipment for situational awareness and threat assessment.
- Collaborated with team members to develop tactical plans for operations.
Education
Associate of Arts - Kinesiology
Palo Alto College
San Antonio, TX05-2020
Skills
- Electrical systems
- Preventive maintenance
- Equipment maintenance
- Troubleshooting
- Diagnostic testing
- Repair services
- Equipment calibration
- Instrument Calibration
- Quality control
- Product testing
- Process optimization
- System installation
- System diagnostics
- Technical documentation
- Software configuration
- Data analysis
- Operations monitoring
- Workflow delegation
- Project management
- Team leadership
- Technical training
- Attention to detail
- Time management
- Safety compliance
- Problem solving
- Work planning
- Equipment calibration
- System installation
- System diagnostics
Languages
- English
- Spanish
Awards
Army Commendation Medal, Army Achievement Medal, Army Good Conduct Medal, National Defense Service Medal, Afghanistan Campaign Medal, Global War on Terrorism Service Medal, Army Overseas Service Ribbon, Army Service Ribbon
Timeline
Lead Technician/Automation Technician
Tin Cup Water Solutions
06.2022 - Current
Front Desk Receptionist
Texas A&m University-San Antonio
10.2021 - 01.2022
Cavalry Scout (19D)/Fire Direction Specialist
United States Army
01.2011 - 04.2020
Associate of Arts - Kinesiology
Palo Alto College