PHILLIP J. REED
1283 Bailey Rd Cuyahoga Falls,OH
Summary
Accomplished banking professional bringing 19+ years of professional work experience. Working primarily in retail and mortgage banking I have proven skills in building long-lasting relationships by applying strong communication, critical thinking and problem solving abilities.
Overview
20
20
years of professional experience
Work History
Private Client Banker
J.P. Morgan Chase Bank
Cuyahoga Falls, OH
07.2014 - Current
- Helped open our Macedonia branch in July and helped drive our results to a top five ranked branch in the country.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Offered competitive commercial banking solutions and retail financing options.
- Networked with realtors and current clients to generate referrals.
- Located and pre-qualified customers for mortgages.
Mortgage Loan Officer
KeyBank
Cleveland, OH
12.2020 - 12.2020
- Achieved Presidents Club status in first year, closing over 100 loan closings in 2021.
- Work with assigned branch partners to handle referrals and help develop new sales strategies.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Explained very technical financial information to applicants in easy to understand language.
- Worked with underwriters to fix application problems and resolve issues.
Mortgage Loan Processor
Bank Of America
Beachwood, OH
11.2007 - 01.2014
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Reviewed team underwriting decisions to identify incorrect actions and reverse previous decisions when merited.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Verified credit histories, personal references and employment backgrounds for each applicant.
Mortgage Loan Officer
HSBC Finance Corporation
Parma, OH
12.2004 - 01.2007
- Interviewed applicants to assess loan requirements before suggesting offers.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to all customer needs.
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
Education
Bachelor of Business Administration -
Kent State University
Kent, OH12.2003
Skills
- Exceptional Customer Service
- Relationship building
- Upselling
- Multi-tasking strength
- Sales expertise
- Excellent people skills
Timeline
Mortgage Loan Officer
KeyBank
12.2020 - 12.2020
Private Client Banker
J.P. Morgan Chase Bank
07.2014 - Current
Mortgage Loan Processor
Bank Of America
11.2007 - 01.2014
Mortgage Loan Officer
HSBC Finance Corporation
12.2004 - 01.2007
Bachelor of Business Administration -
Kent State University
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