Phillip Reed
Twentynine Palms,CA
Summary
Dedicated worker with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Administrative Clerk
USMCR
Twentynine Palms, CA
02.2020 - Current
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Organized and maintained filing systems both electronically and manually.
- Assisted with the preparation of presentations for meetings, conferences and other events.
- Performed data entry duties to update client information in databases.
- Provided assistance to other departments when needed.
- Ordered supplies and equipment as needed.
- Answered inquiries from customers regarding services or products offered by the company.
- Developed spreadsheets to track accounts receivable balances due from customers.
- Resolved customer complaints in a timely manner.
- Answered telephones, directed calls and took messages.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Delivered messages and ran errands.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Completed work schedules, managed calendars and arranged appointments.
- Trained staff members to perform work activities and use computer applications.
- Monitored and directed work of lower-level clerks.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Troubleshot office equipment, computer hardware and software issues.
- Developed organizational filing systems for confidential customer records and reports.
- Computed, recorded and proofread data or reports.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Supply Chain Specialist
USMC
Twentynine Palms, CA
02.2020 - Current
- Developed and implemented supply chain strategies to reduce costs and increase efficiency.
- Analyzed data from multiple sources to identify cost reduction opportunities within the supply chain.
- Coordinated with suppliers, customers, and internal stakeholders to ensure on-time delivery of goods.
- Ensured compliance with local laws and regulations related to transportation, storage, and logistics activities.
- Collaborated with cross-functional teams in order to optimize inventory levels across all channels.
- Established relationships with key vendors to negotiate competitive pricing for materials and services.
- Managed the flow of products through the supply chain network including sourcing, procurement, production planning, warehousing, distribution, customer service, returns management and disposal, recycling.
- Monitored market trends in order to anticipate changes in demand or supply issues that could disrupt operations.
- Conducted periodic reviews of existing processes and procedures in order to identify areas for improvement.
- Forecasted future demand based on historical sales data while also taking into account seasonal fluctuations.
- Performed root cause analysis when disruptions occurred in the supply chain process.
- Developed plans for emergency scenarios such as natural disasters or pandemics.
- Provided training on proper use of software tools used by the team.
- Maintained accurate records of purchases, shipments, inventories, returns.
- Resolved conflicts between vendors or customers quickly and efficiently.
- Evaluated vendor performance regularly using various criteria such as quality control measures or turnaround time.
- Enhanced supply chain customer satisfaction ratings by resolving issues efficiently.
- Automated office operations, and managed client correspondence, stock record tracking, scheduling and data communications.
- Increased on-time transport arrivals by managing logistics, travel route planning, arrival date confirmation and cargo verification.
- Kept adequate supply flow to meet production needs.
- Strengthened quality assurance processes by inspecting materials and assessing for 100%customer delivery compliance.
- Managed, analyzed and responded to shortage processes.
- Reduced process lags while supervising 5-8 employees to ensure optimal productivity through training staff on best practices and protocol.
- Identified and rolled out both short- and long-term supply chain plans while optimizing procedures to decrease annual expenses.
Education
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
Los Angeles, CA06.2016
Bachelor of Arts - Music Production
Los Angeles Film School - Hollywood
Los Angeles, CASkills
- Data Compilation
- Billing and Invoicing
- Correspondence Preparation
- Daily Reporting
- Database Entry
- Customer Follow-Up
- Clerical Support
- Word Processing
- Information Security
- Verbal and Written Communication
- Appointment Scheduling
- Scheduling and Calendar Management
- Office Supply Management
- Documentation and Recordkeeping
- Supply Ordering
- Schedule Management
- Calendar Coordination
- Database Administration
- Spreadsheet Tracking
- Supply chain distribution
- Supply Chain Management
- Active Listening
- Relationship building
- Sourcing alternative suppliers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The cave you fear to enter contains the treasure you seek.
Joseph Campbell
Timeline
Administrative Clerk
USMCR
02.2020 - Current
Supply Chain Specialist
USMC
02.2020 - Current
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
Bachelor of Arts - Music Production
Los Angeles Film School - Hollywood
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