Phillip Robinson
Learning and Development Partner
Prosper
Summary
Dynamic Learning and Development Consultant with over 12 years of experience in crafting innovative training solutions tailored to meet organizational needs. Proven success in leading engagement strategies at Wells Fargo and enhancing employee performance at MD Anderson Cancer Center. Demonstrated expertise in utilizing AI, machine learning, and data-driven insights to elevate employee experience, enhance leadership development, and improve overall organizational performance. Committed to fostering a culture of continuous learning and excellence, adding value to any organization by driving impactful talent development initiatives.
Overview
12
12
years of professional experience
Work History
Senior Learning and Development Consultant
Wells Fargo
10.2022 - 03.2025
- Spearheaded the design, development, execution, and evaluation of the Learning & Development strategy, formulating a roadmap that aligned with organizational objectives and enhanced employee engagement across diverse functions and locations.
- Developed personalized content using AI technology to create adaptive learning paths and resources for employee, leadership, and technical training, enhancing engagement and effectiveness across the organization.
- Collaborated with learning experience designers, partners, and technologists to devise and deliver innovative training solutions, significantly contributing to the effectiveness of Learning & Development initiatives.
- Employed a consultative approach to cultivate relationships with business leaders, ensuring training programs addressed organizational needs and promoted continuous improvement.
- Executed comprehensive training needs assessments, designed customized programs, and crafted materials that reinforced learning, ensuring alignment with industry best practices.
- Regularly assessed training effectiveness through data-driven analyses, integrated feedback to improve outcomes and showcase ROI, while managing project deliverables and timelines.
- Championed the adoption of innovative practices across the organization, effectively communicating talent strategies to senior leadership and influencing key stakeholders to enhance overall effectiveness.
Business Owner | Franchisee
O2E Brands
03.2019 - 10.2021
- Oversaw organizational development initiatives within the business, fostering a culture of continuous improvement and enhancing employee engagement to drive success.
- Conducted in-depth analyses of quantitative and qualitative data to pinpoint growth opportunities in service delivery and operational efficiency, leveraging these insights to inform strategic decisions that positively impacted the business.
- Formulated and implemented performance management processes tailored to the franchise's objectives, ensuring alignment with organizational goals and markedly improving overall operational effectiveness and team performance.
Learning Program Manager
Hilton Worldwide
07.2017 - 05.2019
- Engineered and executed comprehensive leadership development programs that incorporated insights from both internal sources and external best practices, leading to significant enhancements in organizational performance and employee effectiveness.
- Conducted extensive benchmarking research to explore and identify innovative solutions, enriching the organization’s development initiatives and increasing its adaptability in a competitive landscape.
- Utilized advanced statistical tools to meticulously analyze survey and assessment data, ensuring a robust understanding of organizational needs and performance metrics.
- Presented findings from data analyses in a clear and compelling manner to executive leadership, facilitating informed strategic actions that align with the organization’s goals.
- Cultivated a culture of continuous improvement by encouraging feedback and assimilating learnings from leadership development initiatives into future programs.
Enterprise Learning Manager
MD Anderson Cancer Center
12.2012 - 06.2017
- Directed the organizational learning management system serving over 25,000 employees, contract workers, and faculty, optimizing system utilization to implement best practices for tracking training programs and generating insightful management reports for effectiveness evaluation.
- Conducted thorough needs assessments to develop targeted training modules, programs, and learning plans, ensuring alignment with organizational objectives and enhancing overall learning outcomes.
- Led a diverse team of 12 instructional designers and LMS administrators in the formulation and delivery of engaging web-based training modules and comprehensive learning plans, fostering a dynamic learning environment.
- Managed the complete project lifecycle and streamlined workflow processes, including project intake, content and storyboard reviews, securing executive sponsorship, and facilitating effective communication and client approvals to ensure project success.
Education
Master of Arts - Human Resource Development
Webster University
Webster Groves, MO12.2004
Skills
- Data Analysis
- Training Needs Assessment
- Program Evaluation
- Change Management
- Performance Management
- Organizational Effectiveness
Timeline
Senior Learning and Development Consultant
Wells Fargo
10.2022 - 03.2025
Business Owner | Franchisee
O2E Brands
03.2019 - 10.2021
Learning Program Manager
Hilton Worldwide
07.2017 - 05.2019
Enterprise Learning Manager
MD Anderson Cancer Center
12.2012 - 06.2017
Master of Arts - Human Resource Development
Webster University
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