Using Lean Leader Management, when opportunities for improvement arose; promptly identified root causes, formulated action plans, executing decisive action steps to resolve issues, and prevent recurrence.
Implemented innovative technology solutions to increase efficiency in surgical services.
Coached nursing employees and supported positive behavior and interactions with patients and colleagues.
Promoted a culture of continuous improvement by conducting identifying opportunities for improvement and implementing necessary changes to optimize performance.
Ensured regulatory compliance by staying informed of industry standards and maintaining thorough documentation practices.
Clinical Nursing Operations Director of PreProcedure Optimization, Same Day Surgery, Operating Room, Central Sterile Processing, and Post Anesthesia Recovery Room
Perianesthesia Nurse Manager
Wellspan Gettysburg Hospital
08.2014 - 08.2023
4Fostered improvement in staff development, personnel training, and standards of patient care.
Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
Managed 40 nursing employees in 76-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Perianesthesia Assistant Nurse Manager
WellSpan York Hospital
04.2013 - 08.2014
Supervised, directed, and motivated high-quality performance from nursing staff.
Developed departmental goals and objectives to improve satisfactory rating with patients.
Communicated with members of medical staff and department heads during weekly update meetings.
Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
Assistant Nurse Manager, Emergency Department
WellSpan York Hospital
08.2005 - 04.2013
Addressed any conflicts or issues that arose within the team promptly, ensuring resolution through appropriate channels.
Mentored new nursing staff to ensure rapid acclimation to the fast-paced emergency department environment.
Participated in quality improvement activities to improve processes and patient care.
Facilitated smooth shift transitions by maintaining thorough documentation and effective handover procedures.
Clinical Coordinator Emergency Department
Bon Secours St. Joseph Hospital
11.1981 - 08.2005
Built strong relationships with patients and families for optimized care satisfaction.
Implemented new policies and educated staff on changes.
Supervised and managed daily activities of clinical team consisting of 30 nurses, and support staff.
Enhanced team performance by conducting regular performance reviews and providing targeted feedback and training.
Upheld quality assurance procedures to maintain patient safety and satisfaction.
Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.