Summary
Overview
Work History
Education
Skills
Timeline
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PHILLIP SNYDER

PHILLIP SNYDER

Saint Augustine

Summary

Accomplished Director of Admissions in a long-term recovery residential treatment facility. Possesses a wide range of skills including admissions, residential facility administration, compliance and performance improvement, trauma-informed care, marketing, insurance billing, behavioral health UR, 12-step knowledge, family coaching, leadership, policy and procedure development, and licensing. Currently excelling in a leadership role by attracting prospective clients through a family-centered approach. Plays a crucial role as a key decision maker in facility operations and effectively manages medical treatment operations at the facility.

Overview

12
12
years of professional experience

Work History

Director of Admissions

Augustine Recovery
09.2022 - Current
  • As the Director of Admissions at Augustine Recovery, I am responsible for detailing the treatment experience to clients and their families, managing admissions and payment collections, maintaining relationships with professional referral sources, alumni relations, discharge planning and family case management
  • Total oversight of client admission process from first call to admission and providing crisis intervention support to clients and families
  • Oversight of medical team for the organization
  • Collaboration with entire team to develop individualized treatment plans for each client to ensure progress
  • Maintain relationship with third-party insurance billing company to ensure effective UR in collaboration with clinical director for out-of-network benefits
  • Developed and implemented marketing strategies and events to promote program and increase admissions by development of referring relationships
  • Participate in DCF/JCAHO/AHCA compliance operations, quality assurance, and performance improvement
  • Multi-faceted leadership responsibilities encompassing multiple departments including case management, medical, clinical, and direct care

Admissions Coordinator

Augustine Recovery
01.2022 - 09.2022
  • As the Admissions Coordinator at Augustine Recovery, I was responsible for answering phone inquiries to prospective clients, coordinating intakes, VOBs, financial arrangements, and provided crisis intervention to clients and their families
  • Optimized insurance and self-pay revenue collection for organization
  • Developed and executed professionals events to improve admissions
  • Improved customer-service experience for prospective and admitted clients and their families

Direct Care Associate

Augustine Recovery
01.2021 - 01.2022
  • As a Direct Care Associate at Augustine Recovery, I demonstrated a strong commitment to the well-being and progress of clients in treatment and provided unwavering support throughout the recovery journey
  • Demonstrated effectiveness in handling client accountability in ensuring the safety and stability of clients under care
  • Streamlined Intake Process
  • Created Clinical Assignment Content and Client Handbook for enhancing program effectiveness

Chemist

Atlas Scientific
06.2013 - 10.2014
  • Responsible for commercial calibration-chemical manufacturing, R&D, order fulfillment, and administrative duties assigned by the CEO of the company (start-up) in the market of embedded micro-controller and chemical sensing equipment manufacturing/distribution

Education

B.S. - Biochemistry

Florida State University
08.2024

Skills

  • Admissions and Behavioral Health Insurance Benefits
  • Referral Relations
  • Family Crisis Intervention Strategies
  • Leadership
  • Substance Abuse and Mental Health
  • Residential Treatment Facility Administration
  • Bilingual (Spanish Speaker)

Timeline

Director of Admissions

Augustine Recovery
09.2022 - Current

Admissions Coordinator

Augustine Recovery
01.2022 - 09.2022

Direct Care Associate

Augustine Recovery
01.2021 - 01.2022

Chemist

Atlas Scientific
06.2013 - 10.2014

B.S. - Biochemistry

Florida State University

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