Hi, I’m
PHILLIP SUTTON
LaVergne,TN.
Summary
Innovative Network Engineer with strong Project Management skills, provides reliable and vital connectivity for multi-site installations. Integrates fixed wireless, terrestrial and satellite-based solutions to create streamlined network infrastructure at enterprise scale. Trusted to develop fast and secure infrastructure plans for facilities and networking hubs.
Overview
7
years of professional experience
Work History
Dish Wireless
Network Field Engineer
05.2022 - Current
Job overview
- Responsible for deployment and support of 5G Open RAN Wireless Enterprise Technologies
- Inspect and validate post site construction ( GPS,Fiber backhaul,Power)
- Validate and test for VSWR, PIM and RET issues using EXFO tools
- Utilize VMWare Telco Cloud Automation Platform to deploy,test and support Distributive Unit, Central Unit-Control Plane and Control Unit-User Plane Wireless Network Functions
- Provide support to Radio Frequency and Transport teams to triage and troubleshoot problems during integration,commissioning and post launch.
- Troubleshot complex multi-vendor network service provider issues.
- Assisted with implementation and support of network monitoring tools.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Collaborated with vendors to identify best options for optimizing network performance.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
Dish Wireless
Jr. Project Manager | Field Engineer
05.2022 - Current
Job overview
- Duties consist of implementation and maintenance of 5g Open Ran Wireless Enterprise Technologies
- Inspect and document pre and post site construction issues for resolution
- Responsible for Vendor / Construction escalations, site maintenance scheduling and tracking
- Works closely with Network Operations Center to establish finalization and site turn ups
- Coordinate with Field Engineer Operations Manager to accurately report and document Field Services processes
- Liaison between Field Operations and Telco Fiber providers for network issue reporting, troubleshooting and resolution
- Configure wireless network systems, Network health checks (Cell Site Routers, Remote Radio Units, and Digital Front End) including optimization, fiber light levels and preventive maintenance
- Database management (Nexus One) Responsible for accurately managing processed site data (Hardware Actualizations, Location/Access Details, Physical Security).
Premise Health
Clinical Implementations Network Engineer
11.2021 - 03.2022
Job overview
- Primary responsibility includes contributing to Network Design solutions and implementation plans
- Installation and configuration of network architecture to deploy and manage LAN, WAN and wireless networks and services
- Develop and maintain documentation relating to network configuration and network mapping processes
- Tested, validated and maintained networking services according to solution designs.
Change Healthcare
Clinical Development Implementations
04.2021 - 11.2021
Job overview
- Clinical Exchange Development Engineering
- Coordinate and perform product implementations and Clinical site builds
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines
- Identify and correct data issues with clients ensuring accurate and error-free data processing
- Contributed to successful field deployment of business systems
- Developed and managed project plans while providing status updates to management.
Change Healthcare
Business Systems Analyst
01.2020 - 10.2020
Job overview
- Responsible for the implementation of Healthcare Electronic Data Interchange Systems
- Contributed to successful field deployment of business systems improvements
- Manage and supervise assigned client cases to ensure Business goals and SLAs are met
- Troubleshoot malfunctions with EDI systems and programs to pinpoint the root cause of issues
- Contributed to successful field deployment of business systems improvements.
Vanderbilt University Medical Center
Field Technology Engineer
04.2019 - 01.2020
Job overview
- Monitored network operations to identify performance, capacity and utilization issues
- Collaborated with infrastructure personnel and departmental managers to identify, develop and implement cost-saving technologies
- Explored new technologies and tools for productivity, security and quality assurance purposes
- Remote diagnostics and resolution
- Procurement
- Inventory, shipping and receiving.
Star Manufacturing Inter. Inc, MIDDLEBY CORP
Service Desk Supervisor | Network Administrator
10.2017 - 10.2018
Job overview
- Service Desk duties including incident management, request fulfillment and procurement
- Trained and mentored new service desk personnel and managed IT portion of employee onboarding process
- Uninstalled and reinstalled basic software applications, resolved username problems, verified proper hardware and software setup, resolved network connectivity issues and corrected email irregularities
- Developed, wrote and maintained detailed troubleshooting guide and knowledge base for use by other service desk staff and field service staff
- Worked with vendors; developing, testing, evaluating, and installing network infrastructure.
Premise Health
Desktop Support Analyst
02.2017 - 10.2017
Job overview
- Supported users with in-person and remote technical assistance
- Assisted end-users with software and hardware troubleshooting
- Assisted online users via live chat, web conference and phone to resolve issues related to software and system use and access
- Responded to support tickets within established timeframe to improve customer service.
Education
University of PhoenixTempe, AZ
Bachelor of Science from Information Science
12.2023
Skills
- CCNA
- Project Management
- Network Engineering
- SQL
- Meraki Cloud Services
- Infrastructure Solutions
- Technical Support
- Cisco Wireless Routers and Switches
- Hardware and Software Configuration
- Datacenter Network Implementations
- Unix Shell
- VMWare
Timeline
Network Field Engineer
Dish Wireless
05.2022 - Current
Jr. Project Manager | Field Engineer
Dish Wireless
05.2022 - Current
Clinical Implementations Network Engineer
Premise Health
11.2021 - 03.2022
Clinical Development Implementations
Change Healthcare
04.2021 - 11.2021
Business Systems Analyst
Change Healthcare
01.2020 - 10.2020
Field Technology Engineer
Vanderbilt University Medical Center
04.2019 - 01.2020
Service Desk Supervisor | Network Administrator
Star Manufacturing Inter. Inc, MIDDLEBY CORP
10.2017 - 10.2018
Desktop Support Analyst
Premise Health
02.2017 - 10.2017
University of Phoenix
Bachelor of Science from Information Science
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