Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillip Thiel

Ankeny,IA

Summary

Experienced Systems Administrator with 8 years of expertise in design, development and maintenance of complex software and management of server infrastructures. Determined to deliver best technical solutions to meet functional and business requirements. Diligent troubleshooter, with strong communication skills to interact effectively with employees and departments various IT environments. Flexible with positive work attitude focused on producing results under tight deadlines. Quick study. Proficient at asking pertinent questions and leading self research to find resolutions.

Overview

10
10
years of professional experience

Work History

Lead System Administrator

Hy-Vee
10.2015 - Current

Manage flow

  • Performed software installations and upgrades to UNIX or Windows operating systems.
  • Manage workflow, maintaining maximum production helping Des Moines Central Fill grow from 20k Rx's per day to 50K Rx's
  • Developed and modified reports as production required
  • Devised scripts and automation tools to improve system efficiency.
  • Troubleshoot software and hardware problems
  • Installed and configured network printers and other peripheral devices.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.

Pharmacy Technician

Hy-Vee
04.2015 - 10.2015
  • Filled prescriptions and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Pharmacy Support Specialist - Sortation

Hy-Vee
01.2015 - 04.2015
  • Automatically and manually orted shipped Central Fill Rx's into shipment totes.
  • Loaded delivery trucks for Rx delivery.
  • Organized pharmacy area to maintain clean and orderly environment.

Support Staff

Lutheran Services Of Iowa
05.2013 - 04.2015
  • Attended training sessions to stay updated on procedures and services.
  • Ran informal group sessions for residents in line with therapist's recommendation
  • Saw to the daily needs of resident children (food prep, chores, school, play)
  • Notified parents and therapist of any significant events
  • Maintained shift summary and incident paperwork

Education

Bachelor of Science - Psychology

Iowa State University
Ames, IA

Skills

  • System Performance Monitoring
  • SQL
  • Powershell
  • Python
  • Good multi-tasking abilities
  • Even keeled demeanor

Timeline

Lead System Administrator

Hy-Vee
10.2015 - Current

Pharmacy Technician

Hy-Vee
04.2015 - 10.2015

Pharmacy Support Specialist - Sortation

Hy-Vee
01.2015 - 04.2015

Support Staff

Lutheran Services Of Iowa
05.2013 - 04.2015

Bachelor of Science - Psychology

Iowa State University
Phillip Thiel