Phillip Thomas
General Manager
Elberta,AL
Summary
Customer-oriented General Manager with 16 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
25
25
years of professional experience
Work History
General Manager
Kelley's Welding & Excavation Inc.
08.2020 - Current
- Developed and implemented strategies to increase sales and profitability by 34% within first quarter fiscal year.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems resulting in a 28% increase in employee retention.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses by 14% and increase profit 30%.
Active Duty Sailor
US Navy
10.1998 - 10.2020
- 22 Years of Honorable Service
- Honor Graduate from basic training
- Meritoriously promoted to E-3
- Naval Avionics School Graduate
- Naval Aircrewman
- Naval Flight Engineer School Graduate
- 16 Mission deployments in support of Operation Allied Force, Iraqi Freedom, Neptune Spear, Enduring Freedom and Operation Sentinel
- 27 Mission work ups
- 11 aircraft platforms
- Awarded Navy Commendation medal, Eight Navy Achievement Medals, Navy Outstanding Volunteer Service Medal, Ten Navy Recruiting Gold Wreaths and Seven Navy Good Conduct Awards.
- Earned titles of Enlisted Aviation Warfare Specialist, Enlisted Surface Warfare Specialist, Certified Financial Specialist, Certified Command Fitness Leader and Nutrition Counselor and Department of Labor Certified Counselor
Division Leading Senior Chief
US Navy
10.2018 - 07.2020
- Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
- Senior Quality Assurance Manager. Conducted audits of 40 maintenance programs, additional duties, 50 practical demonstrations, and 5 maintenance drills during review of Quality Assurance programs for the organization.
- Implemented a milestone-based training program which increased work center qualifications by 192%; fostered goal-orientated team approach to certifications which got buy in from all levels of team.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Reviewed post-maintenance inspection schedules, performed spot-checks which ensured maintenance quality, prepared performance assessments, and briefed Department Director on equipment and personnel status.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Built and managed processes for tracking and monitoring department performance.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Directed 8 senior supervisors that each managed 250 mechanics & technicians from 15 specialty fields that maintained carrier-based aircraft worth $3.7B; guided logistics & maintenance efforts which resulted in 12% increase in maintenance completion for Pacific Fleet.
Division Officer
US Navy Blue Angels
10.2017 - 10.2018
- Advanced to paygrade E8 Navy Senior Chief, less than 1% of Navy personnel achieve this paygrade.
- Responsible for nine FA-18 Legacy Hornets timely safe for flight air demonstration availability.
- Performed regular sailor evaluations on 54 active duty personnel.
- Maintained and displayed copies of division orders.
- Prepped 54 sailors for inspection with 100% success rate.
- Handled administrative requirements, maintained records and submitted operational reports.
- Coordinated activities of subordinate personnel to support mission success.
- Led team in developing strategic plans to meet operational objectives.
- Monitored and assessed mission progress and provided updates to command.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Education
Bachelor of Organizational Leadership - Business Management
Brandman University
Irvine, CA07.2019
Skills
- Budgeting and Cost Control
- Performance Evaluations
- Staff Training
- Resource Optimization
- Labor Cost Controls
- Top Talent Recruiting, Hiring and Retention
- Risk Management
- Communication Skills
- Project Management
- Problem Resolution
- Departmental Operations Management
Private Pilot and Aircraft Owner
Avid pilot with a passion for aviation. Aircraft owner that selflessly volunteers time to educate the youth in the aviation community.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
General Manager
Kelley's Welding & Excavation Inc.
08.2020 - Current
Division Leading Senior Chief
US Navy
10.2018 - 07.2020
Division Officer
US Navy Blue Angels
10.2017 - 10.2018
Active Duty Sailor
US Navy
10.1998 - 10.2020
Bachelor of Organizational Leadership - Business Management
Brandman University
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