Phillip L. Thompson
Dallas,GA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Sales Associate
THE HOME DEPOT
01.2013 - 06.2013
- Helping each customer receive the highest level of customer service and assistance.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Youth Director
LIGHTHOUSE EMBASSY
01.2018 - Current
- Coordinated and attended annual church events to foster and build intergenerational fellowship and outreach.
- Attended staff meetings and submitted announcements to church newsletter and calendar of events to facilitate open communication with church congregation.
- Assisted in creation and implementation of missions strategy for youth to get involved in local and global missions.
- Implemented bible study and faith and life issues and social responsibility topical studies to foster effective ministry for youth education.
- Led integration of youth into worship and other ministry areas at church and church events.
- Built lasting relationships with youth and parents or guardians.
- Shared valuable life experiences with youths aged Number to Number to promote positive self-esteem and improve social skills.
Assistant Manager
RUBY TUESDAY
01.2014 - 01.2019
- High volume restaurant, opening and closing duties, taking care of guests, extensive knowledge of daily operations, including signature drinks.
Pbx Operator
WELLSTAR PAULDING HOSPITAL
01.2019 - 01.2021
- Ensuring sure each call into the hospital was answered promptly and forwarded to the correct personnel or patient
- Provide assistance with wheelchairs, directions, and general information.
- Supported customers by managing Number calls per day efficiently while maintaining professionalism and upbeat tone.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Assisted colleagues with achieving task requirements, aiding team productivity and performance.
- Operated switchboard and routed incoming calls to appropriate departments.
Assistant Manager
McDONALD’S
01.2013 - 01.2014
- Assisting with all managerial duties: helping crew members, responsible for tracking the registers and preparing crew member schedules
- Ensured that all crew members were thoroughly and properly trained with all current corporate policies and standards.
Server
IHOP
01.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Some College (No Degree) - Business & Marketing
Baton Rouge Community College
Baton Rouge, LAAssociate Of General Studies -
Slidell High School
Slidell, LA05.2000
Skills
- Teamwork and Collaboration
- Guest Relations
- Verbal and Written Communication
- Excellent People Skills
Timeline
Server
IHOP
01.2021 - Current
Pbx Operator
WELLSTAR PAULDING HOSPITAL
01.2019 - 01.2021
Youth Director
LIGHTHOUSE EMBASSY
01.2018 - Current
Assistant Manager
RUBY TUESDAY
01.2014 - 01.2019
Sales Associate
THE HOME DEPOT
01.2013 - 06.2013
Assistant Manager
McDONALD’S
01.2013 - 01.2014
Some College (No Degree) - Business & Marketing
Baton Rouge Community College
Associate Of General Studies -
Slidell High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Justin LyonJustin Lyon
Sales Associate at The Home DepotSales Associate at The Home Depot
Evan Majarais SmithEvan Majarais Smith
Front-End Operations Associate at The Home DepotFront-End Operations Associate at The Home Depot
Samantha BogertSamantha Bogert
Appliance Sales Associate at The Home DepotAppliance Sales Associate at The Home Depot
Melody MaughonMelody Maughon
Assistant Teacher at The Goddard School For Early Childhood DevelopmentAssistant Teacher at The Goddard School For Early Childhood Development