Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillip Toliver

Brenham,TX

Summary

Dynamic Co-Manager at Sonic with a proven track record in staff development and customer service. Enhanced sales revenue through effective training and mentoring, while maintaining optimal inventory control. Skilled in operations management and conflict resolution, fostering a motivated team environment that drives performance and customer satisfaction.

Management professional with vast experience directing operations and driving organizational success. Renowned for building cohesive teams and streamlining processes. Recognized for strong leadership and adaptability to dynamic environments.

Overview

7
7
years of professional experience

Work History

Co Manger

Sonic
01.2018 - 06.2025
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
  • Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed and motivated employees to be productive and engaged in work.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cross-trained existing employees to maximize team agility and performance.

Construction Worker

Wctractor
10.2021 - 07.2023
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
  • Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.

Education

High School Diploma -

Brenham High School
Brenham, TX
05-2019

Skills

  • Staff management
  • Contract negotiation
  • Leasing and sales
  • Staff development
  • Business development
  • Customer service
  • Team leadership
  • Decision-making
  • Staff training and development
  • Budget control
  • Operations management
  • Schedule preparation
  • Staff training
  • Hiring and training
  • Shift scheduling
  • Sales techniques
  • Goal setting
  • Business planning

Work Type

Full Time

Work Location

On-Site

Important To Me

401k matchHealthcare benefits

Timeline

Construction Worker

Wctractor
10.2021 - 07.2023

Co Manger

Sonic
01.2018 - 06.2025

High School Diploma -

Brenham High School

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