PHILLIP TURNER
Jacksonville
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Maintenance/ COMs Manager
Balfour Beatty US
07.2023 - Current
- Managed housing maintenance for military community, ensuring compliance and safety standards.
- Led preventative maintenance, improving response times and resident satisfaction.
- Optimized budget and inventory, enhancing operational efficiency and cost management.
- Developed SOPs and training, boosting technician performance and service delivery.
- Directed housing maintenance operations for a military community, achieving marked improvements in service delivery and resident satisfaction.
- Implemented data-driven SOPs and training programs, enhancing technician performance and reducing response times significantly.
- Optimized maintenance workflows by introducing new technologies, leading to faster issue resolution and improved operational efficiency.
- Fostered a team-oriented environment, facilitating regular feedback sessions that empowered staff and enhanced service quality.
- Monitored budget and inventory with precision, ensuring resource allocation aligned with operational goals and minimized costs.
- Oversee quality audits and inspections, ensuring COM homes meet all standards.
- Coordinate work orders, maintaining top-notch response times and service quality.
- Establish and enforce performance standards, aligning with DoD criteria.
- Analyze maintenance data to forecast needs, boosting operational efficiency.
- Drive accountability among vendors, ensuring compliance and service excellence.
- Orchestrated quality audits and inspections, achieving compliance with DoD standards and enhancing overall service delivery.
- Established performance standards and enforced compliance, driving vendor accountability and service excellence.
- Fostered a collaborative environment, enhancing team morale and promoting open communication for improved service delivery.
- Led cross-functional teams to enhance project delivery efficiency and reduce timelines.
- Developed and implemented strategic plans to improve operational performance across multiple projects.
- Mentored junior staff, fostering professional development and enhancing team capabilities.
- Streamlined project workflows by integrating advanced project management tools and methodologies.
Maintenance Technician
Balfour Beatty US
04.2022 - 07.2023
- Oversaw comprehensive maintenance and organization of property HVAC, mechanical, electrical utilities, and lighting systems. Led inspections and executed repairs to enhance operational efficiency.
- Achieved project success by effectively managing mechanics technicians and external contractors. Streamlined inventory processes for parts and equipment to enhance operational readiness. Delivered repairs while upholding all company safety and environmental policies.
- Delivered high-quality resident experiences by fostering positive and timely communication.
- Participated in on-call rotation to support continuous maintenance operations and minimize downtime.
- Applied advanced knowledge in HVAC systems, plumbing, electrical repairs, and carpentry to enhance operational efficiency.
- Trained new technicians on safety protocols and maintenance procedures to ensure compliance.
- Operated varied hand and power tools to complete repairs.
HVAC Technician/ Installer
Energy Center – Manhattan Pool Inc
10.2021 - 01.2022
- Installed HVAC systems, outdoor heaters, fireplaces, and pool infrastructure across residential sites.
- Supported seasonal demand and conducted safety inspections during installs.
- Diagnosed and repaired HVAC systems to ensure optimal performance and energy efficiency.
- Conducted routine maintenance on heating and cooling equipment to prolong lifespan and improve reliability.
Heavy Equipment Operator
Brooks Berry Haynie & Associates
05.2018 - 09.2020
- Operated heavy machinery for FAA projects, ensuring precise cable installations.
- Enhanced safety compliance, reducing incidents and promoting a secure work environment.
- Conducted machinery inspections, maintaining optimal performance and minimizing downtime.
- Collaborated with teams for seamless equipment operations, ensuring timely project completion.
- Operated heavy machinery including excavators, bulldozers, and backhoes for various construction projects.
- Trained junior operators on safe equipment operation and best practices in the field.
- Operated range of heavy equipment on regular basis with advanced skill.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
HEAVY EQUIPMENT OPERATOR
Coburn Contracting
12.2017 - 05.2018
- Operated heavy machinery for utility installations, reducing project delays and enhancing safety.
- Collaborated with engineers to ensure precise trenching, aligning with project goals and timelines.
- Implemented safety measures, significantly reducing on-site accidents and boosting team morale.
- Coordinated with engineering teams to execute pipe work, ensuring project specifications were met.
HORIZONTAL CONSTRUCTION ENGINEER (12N)
U.S. Army
03.2010 - 03.2018
- Supervised military construction, ensuring safety and environmental compliance.
- Managed $1.4M in assets, optimizing resource allocation for timely project completion.
- Led infrastructure projects, enhancing operational readiness and reducing downtime.
- Trained personnel in equipment operation, improving efficiency and skill levels.
- Served as Safety NCO, promoting awareness and compliance with safety protocols.
- Trained personnel in advanced construction techniques, building a skilled workforce dedicated to excellence and safety in all operations.
- Led project teams in the execution of horizontal construction projects, ensuring adherence to safety and quality standards.
- Developed and implemented effective construction methodologies to optimize workflow and enhance productivity.
- Managed equipment selection and utilization to maximize efficiency while minimizing operational costs.
- Operated tractor-trailer to transport heavy construction equipment.
- Enhanced safety standards by rigorously enforcing compliance with regulations and conducting regular inspections.
- Involved in continuous professional development activities such as attending seminars, workshops, obtaining certifications relevant to horizontal construction engineering practices.
- Increased client satisfaction by consistently delivering high-quality results, maintaining open lines of communication, and addressing concerns proactively.
Education
Associate of Science - General Coursework
Central Texas College
Fort Stewart, GA01.2017
Associate of Arts - General Studies
American Military University
Fort Polk, LA01.2012
High School Diploma -
Millington Central High
Millington, TN05-2009
Skills
- Facility & Housing Operations
- Preventive Maintenance
- Project Oversight
- EPA & OSHA Compliance
- DOD Compliance
- Team Leadership
- Work Order Management
- Contract Oversight
- Vendor Management
- Budget Management
- Inventory Control
- Customer service
- Complex Problem-solving
- Time management
- Decision-making
Certification
- EPA 608 Universal Certification - EPA - 2019
- OSHA 10, 30, 510 - OSHA - 2021
- Crane Operator Certification (Multiple Types) - NCCCO - 2021
- Basic Leader Course - U.S. Army - 2015
- Master Resilience Training - U.S. Army - 2018
Timeline
Maintenance/ COMs Manager
Balfour Beatty US
07.2023 - Current
Maintenance Technician
Balfour Beatty US
04.2022 - 07.2023
HVAC Technician/ Installer
Energy Center – Manhattan Pool Inc
10.2021 - 01.2022
Heavy Equipment Operator
Brooks Berry Haynie & Associates
05.2018 - 09.2020
HEAVY EQUIPMENT OPERATOR
Coburn Contracting
12.2017 - 05.2018
HORIZONTAL CONSTRUCTION ENGINEER (12N)
U.S. Army
03.2010 - 03.2018
Associate of Arts - General Studies
American Military University
Associate of Science - General Coursework
Central Texas College
High School Diploma -
Millington Central High