Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillip Williams

Garland,TX

Summary

Experienced Sales and Account Development Professional with a strong background in managing customer service territories and maximizing sales across major Texas markets, including Houston, Dallas, and Austin. Recognized for turning around underperforming accounts by building rapport, strengthening communication, and driving consistent growth. Proven track record of exceeding company sales objectives while leading and mentoring teams. Supervised 5 to 7 merchandisers, conducted yearly performance reviews, and provided ongoing coaching to improve efficiency and results. Honored as Territory Manager of the Year in 2011 and awarded Top Sales Representative in the Texas Region. Recipient of the Walmart Excellence Award for leading the number one sales volume store in Texas. Also contributed to Kraft Foods’ team training initiatives and played a key role in developing technician and consumer client relationships through the Power of Differences program.

Overview

28
28
years of professional experience

Work History

Sales Associate

Advantage Solutions
04.2024 - 11.2024
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Built strong client rapport to establish diversified network of connections.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.

Sales Representative

Schwan’s Company
07.2023 - 02.2024
  • Achieved or exceeded company-defined sales quotas.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Retail Sales Associate

Advantage Solutions
02.2018 - 07.2023
  • Called on HEBs, Randall's and Target to sell Quaker Oats products sell in promos, some merchandising.
  • I collaborate and strategize with store managers to improve sales and execute on client expectations.
  • I demonstrate outstanding customer service and selling skills by assisting customers, answering questions, and suggesting items of value to build customer loyalty.


Outside Sales Rep

Acosta Sales & Marketing
07.2018 - 12.2018
  • Called on 50 HEBs to sell our products, present & get new items authorized, sell in promos, some merchandising.
  • Follow monthly priorities from the business managers for each client.
  • Enter turnover orders for all stores visited so they can be forwarded to our distributors to be delivered.
  • Coordinate all store events such as anniversary sales, demos, new store openings, remodel expansions.

Sales Consultant

Kraft Foods, Mondelez International
06.2001 - 07.2016
  • Managed the daily activities of retail representatives and merchandisers to ensure superior customer service of territory.
  • Conducted yearly performance evaluations of full time service representatives and Merchandisers.
  • Key to increase was success in selling all brand lines to Store Manager, resulting in a 3%-10% increase.
  • Duplicated Houston and Dallas success in the Austin Texas area (2013-2016) thus gaining market share and growing business units.

Sales Consultant

Kraft Foods, Mondelez International
09.1996 - 01.2001
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Entered into the $100,000 Sales Club.

Education

BA - Communications, Behavioral Sciences

Concordia Lutheran College
Austin, TX
12.1992

Skills

  • Department reset
  • Teamwork and collaboration
  • Display setup
  • Relationship building
  • Sales closing

Timeline

Sales Associate

Advantage Solutions
04.2024 - 11.2024

Sales Representative

Schwan’s Company
07.2023 - 02.2024

Outside Sales Rep

Acosta Sales & Marketing
07.2018 - 12.2018

Retail Sales Associate

Advantage Solutions
02.2018 - 07.2023

Sales Consultant

Kraft Foods, Mondelez International
06.2001 - 07.2016

Sales Consultant

Kraft Foods, Mondelez International
09.1996 - 01.2001

BA - Communications, Behavioral Sciences

Concordia Lutheran College

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