Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillip Wyse

Semmes,AL

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

26
26
years of professional experience

Work History

Supervisor

Underground Inc
02.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Rental Sales Representative

Cowin Equipment Company
04.2015 - 01.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Established and cultivated solid business relationships with new or existing customers.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Managed accounts to retain existing relationships and grow share of business.
  • Facilitated business by implementing practical networking techniques.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Foreman

Underground Inc
01.2010 - 03.2015
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Checked equipment to determine if maintenance was required.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Evaluated incoming materials for quality and amounts ordered.
  • Conducted monthly meetings with employees to discuss safety issues, status and development.

Estimator/Project Manager

Melvin Pierce Painting
01.2003 - 01.2010
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Identified plans and resources required to meet project goals and objectives.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Prepared and submitted project invoices for review and approval.
  • Managed projects from procurement to commission.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Equipment Operator

Undergound Inc
01.1998 - 01.2003
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Maintained and cleaned equipment after each job and inspected.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Operated machining equipment safely with team of operators.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Drove vehicles to and from work sites and maintained clean driving record.
  • Completed minor repairs and replacements of equipment parts to restore functionality.
  • Graded earth and smoothed surfaces as part of projects or finish work.
  • Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
  • Operated heavy equipment to move large quantities of dirt and debris.

Education

High School Diploma -

Faith Academy
Mobile, AL
05.1997

Skills

  • Team Assignments
  • Leadership
  • Resolving Complaints
  • Consulting Supervisors
  • Workflow Monitoring
  • Scheduling and Coordinating
  • Heavy Duty Machinery
  • Materials Take-Offs
  • Project Management
  • Negotiation and Conflict Resolution
  • Job Bidding

Timeline

Supervisor

Underground Inc
02.2021 - Current

Rental Sales Representative

Cowin Equipment Company
04.2015 - 01.2021

Foreman

Underground Inc
01.2010 - 03.2015

Estimator/Project Manager

Melvin Pierce Painting
01.2003 - 01.2010

Equipment Operator

Undergound Inc
01.1998 - 01.2003

High School Diploma -

Faith Academy

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Phillip Wyse