Phillip Allen
Tyler
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Achieving the use of independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Clinical Services Specialist
School Of EMS
10.2022 - Current
- Track data for over 1100 students involving their Clinical Education
- Maintain a steady relationship with hundreds of fire departments and hospitals
- Master Microsoft Word and Excel, Spreadsheets, and many other programs to track numbers.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Empowered students through counseling and skill-building exercises.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Developed and implemented individualized academic plans for students.
- Helped students develop organizational, time management and study skills.
Health Information Specialist
CIOX HEALTH, Health Information Managment
01.2022 - 10.2022
- Reviewed recordkeeping procedures for patients and doctors.
- Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
- Developed appropriate and accurate written and oral responses to communicate scientific and health information to public.
- Scanned and uploaded medical records into electronic medical records system.
Shift Supervisor
The Saxton Group
11.2017 - 06.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Prepared, calibrated, and monitored production levels to achieve targets.
Patient Access Representative
UT Health East Texas Physicians
07.2021 - 01.2022
- Recommended service improvements to minimize recurring patient issues and complaints.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Education
BA - Communications
Southern New Hampshire University
Hooksett, NH05.2024
AA - Liberal Arts
Southern New Hampshire University
Hooksett, NH11.2022
High School Diploma -
Arkansas High School
Texarkana, AR05.2019
Skills
- Operations Management
- Coaching and Mentoring
- Change Management
- Financial Analysis
- Team Leadership
- Market Research
- Decision Making
- Product Knowledge
- Performance Management
- Inventory Control
- Sales Forecasting
- Goal Setting
- Strategic Planning
- Customer Service
- Time Management
- Conflict Resolution
Timeline
Clinical Services Specialist
School Of EMS
10.2022 - Current
Health Information Specialist
CIOX HEALTH, Health Information Managment
01.2022 - 10.2022
Patient Access Representative
UT Health East Texas Physicians
07.2021 - 01.2022
Shift Supervisor
The Saxton Group
11.2017 - 06.2022
BA - Communications
Southern New Hampshire University
AA - Liberal Arts
Southern New Hampshire University
High School Diploma -
Arkansas High School
Similar Profiles
J ThomasJ Thomas
Adjunct Lab Instructor at School Of EMSAdjunct Lab Instructor at School Of EMS
Jennifer GillJennifer Gill
Educator at Beaverton School District / EMS Sub-DeskEducator at Beaverton School District / EMS Sub-Desk
Ashley VanderbergAshley Vanderberg
EMT at Metro EMS Ambulance ServicesEMT at Metro EMS Ambulance Services
ROBERT BELLROBERT BELL
Flight Nurse at Christus Trinity Mother Frances HospitalFlight Nurse at Christus Trinity Mother Frances Hospital
Payton SpeerlyPayton Speerly
Sandwich Artist at SubwaySandwich Artist at Subway