Phillip Drayton Gibbes
Orange,CA
Summary
Passionate and highly motivated candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Lead Pool Technician
PMH Of OKC
03.2021 - 10.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Streamlined workflow processes to increase team productivity, resulting in most efficient job scheduling and resource management.
- Coordinated with other departments such as sales and customer service to provide a seamless experience for clients from initial contact through project completion.
- Maintained the established relationship with customers for a reasonable period after job completion, handling any possible issues and answering any follow up questions.
- Actively participated in ongoing professional development opportunities to stay current on new technologies, industry trends, and best practices to incorporate in new pool builds.
- Conducted comprehensive training sessions for new hires on all aspects of pool operations, fostering a knowledgeable workforce committed to safety and excellence.
- Managed a team of pool technicians, providing guidance and supervision to ensure high-quality performance standards were met consistently.
Assistant Store Manager
Thunder Vapor
01.2018 - 03.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Enhanced store sales by 80% by my 2nd full month and maintained the increased revenue stream with consistant product/market research paired with increased focus on customer service.
Education
High School Diploma -
Putnam City North High School
Oklahoma City, OK06.2017
Skills
- Team Building and Leadership
- Reading Blueprints
- Problem-Solving
- Customer Service and Engagement
- Upselling and Cross Selling
- Relationship building and management
Physically active; Gym, Softball, and Adventure seeker
Run to the gym first thing in the mornings after I wake up using that time to meditate and pray before and after.
Play softball on sundays, I find protecting passions enhances my productivity everywhere else in life.
I enjoy the outdoors and meeting new people from all walks of life.
Timeline
Lead Pool Technician
PMH Of OKC
03.2021 - 10.2023
Assistant Store Manager
Thunder Vapor
01.2018 - 03.2021
High School Diploma -
Putnam City North High School
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