Phillipe Giles
Jersey City
Summary
Experienced with organizing and managing stock. Utilizes effective inventory management techniques to maintain product availability. Track record of collaborating with team members and adapting to changing retail needs.
Overview
15
15
years of professional experience
Work History
Independent Contractor/Journeyman Carpenter
Giles Carpentry & Construction LLC
Jersey City, New Jersey, USA
09.2022 - 03.2026
- Negotiated contracts to secure services and supplies, improving project efficiency.
- Reviewed customer requests and resolved inquiries to ensure order accuracy.
- Provided technical assistance to clients, enhancing product usage satisfaction.
- Developed marketing strategies that increased customer engagement effectively.
- Generated monthly invoices, ensuring accurate billing for services rendered.
- Maintained customer relationships while actively pursuing new clientele.
- Built partnerships with related businesses to expand market reach.
- Analyzed feedback data to refine customer service processes continuously.
Retail Stock Clerk
Walgreens
New York, New York, USA
09.2015 - 06.2019
- Managed inventory levels, ensuring product availability and organization within stockroom.
- Collaborated with team to optimize stock replenishment processes, reducing downtime.
- Operated forklifts and pallet jacks for efficient material handling and distribution.
- Conducted regular audits of stock to maintain accuracy in inventory records.
- Implemented best practices for merchandise display, enhancing customer accessibility.
- Maintained a safe and clean work environment through regular cleaning tasks and hazard identification.
- Supported loss prevention efforts by reporting suspicious activities or potential theft incidents to management.
- Maximized retail space usage through effective organization techniques that made it easier for customers to browse available products.
Cashier/ Runner
Katzmen
Bronx, NY, USA
01.2011 - 07.2015
- Provided customers with information on promotions and products.
- Kept checkout areas clean, organized, and well-stocked.
- Addressed customer questions and complaints professionally.
- Gave full attention to customers, attending to their needs.
- Balanced cash drawer at shift start and end accurately.
- Handled returns and exchanges focusing on customer satisfaction.
- Provided detailed product and service information to customers.
- Collaborated with team members to optimize workflow and enhance overall customer satisfaction.
- Demonstrated strong multitasking abilities in a fast-paced environment, consistently meeting performance targets.
- Supported floor staff by delivering orders and replenishing supplies in a timely manner.
Education
High School Equivalency Diploma -
WILLIAM THAFT HIGH SCHOOL
Skills
- Customer service
- Order fulfillment
- Sanitation and safety compliance
- Stockroom management
- Shelf stocking
- Pallet jack operation
- Stock rotation
- Patience and empathy
- Work ethic and integrity
Timeline
Independent Contractor/Journeyman Carpenter
Giles Carpentry & Construction LLC
09.2022 - 03.2026
Retail Stock Clerk
Walgreens
09.2015 - 06.2019
Cashier/ Runner
Katzmen
01.2011 - 07.2015
High School Equivalency Diploma -
WILLIAM THAFT HIGH SCHOOL