Summary
Work History
Education
Skills
Timeline
Generic

Phillip M. Brown

Harrisburg,NC

Summary

I am a kindhearted person looking to grow my abilities through different challenges and work experiences. I am searching for a work environment that is collaborative yet moralistically competitive and can help me to further grow within Filmmaking. I have great confidence that I can strengthen employee morale all while bringing enthusiasm, kindness, and hard work into my next work environment. I have Background in Film Technique as a Film Student, retail merchandising/inventory, Mentoring and working with the Youth, experience taking customer calls as well as managing workloads and projects. Readily adaptive to any problem-solving circumstance that may arise. Exceptional relationship building skills in communicating with all levels of superiority and inferiority.

Work History

Operations & Maintenance dispatcher

Temple university hospital
09.2022 - Current
  • While Working at Temple hospital’s operations and Maintenance office, I worked with a team to take customer calls, place work orders, review emails, and overall ensure the safety of employees and patients within the hospital from behind the scenes
  • I was able to learn the patience and understanding required to work with people remotely and in an office setting
  • I picked up multiple tasks while working here and learned to become a versatile team member in the office.

Academy Sports and Outdoors
11.2020 - Current
  • As an employee at Academy, I work to drive customer credit applications and overall company sales by building personal relationships with customers to the company
  • Currently working with this company to oversee and set floor plans to help the business promote new items and products
  • During the businesses truck days, I help to oversee the apparel team process totes containing clothing and accessories and provide them with clear instruction of the system in place to disperse of these items onto the sales floor in a timely manner.

Sales Associate

Polo Ralph Lauren
06.2018 - 11.2020
  • During my time here I was tasked with pushing sales by enhancing the customer experience through creativity, drive, and determination.
  • Here I obtained the role as head cashier on my shifts and was tasked with getting customers through the check-out line in a timely manner and taught me how to effectively problem solve to keep customers satisfied throughout their retail experience.
  • I set bi-weekly floor plans which consisted of merchandising apparel pieces with accessories to bring looks together to further promote customer sales.
  • As a retail worker I was granted the opportunity to build my strengths in time management by dedicating myself to complete multiple assigned tasks within my assigned shift.

Youth Mentor

Myrtis Simpson Walker Youth Leadership Foundation
08.2016 - 03.2020
  • The time I spent here, I dedicated myself to mentoring elementary-middle school aged boys to help motivate them to strive for greatness
  • I taught courses on computer programing(coding) to help expose my mentees to different technical interests
  • I was tasked with leading workshops on confidence, collaboration, teamwork, etiquette, and responsibility
  • These workshops were based around communication and gave the mentees an opportunity to express how they felt towards these topics.

Education

Bachelor of Arts - progress, film and Media Arts

Temple University
Philadelphia, PA
05.2025

High School Diploma -

Hickory Ridge High School
Harrisburg, NC
06.2020

Skills

  • Critical Thinking
  • Mentoring
  • Problem Assessment
  • Youth Advocacy
  • Speech Clarity
  • Team Work Scheduling
  • Customer Experience
  • Work Order Transfer
  • Service Requests
  • Management Advisement
  • Call Center Software

Timeline

Operations & Maintenance dispatcher

Temple university hospital
09.2022 - Current

Academy Sports and Outdoors
11.2020 - Current

Sales Associate

Polo Ralph Lauren
06.2018 - 11.2020

Youth Mentor

Myrtis Simpson Walker Youth Leadership Foundation
08.2016 - 03.2020

Bachelor of Arts - progress, film and Media Arts

Temple University

High School Diploma -

Hickory Ridge High School
Phillip M. Brown