Phillip Roy Lewis JR.
shenandoah,PA
Summary
- Professional and personable individual with experience in customer appreciation and service. Well organized, able to balance priorities and work independently. Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Fed Ex Ground
01.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Expedited deliveries to meet customer deadlines and requirements.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Documented mileage, deliveries, pickups, customer issues and damages.
Forklift, Line Driver
Johns Manville
10.2020 - 12.2022
- Move Hazardous materials
- Maintaining Clean Work area
- Load Pallets onto conveyor belts
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Transported goods between warehouse locations according to shipment and storage needs.
Delivery Driver
Amazon Prime
05.2019 - 09.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Delivered packages to customer doorsteps and business offices.
Concierge
Diversity Staffing
04.2017 - 03.2019
- Acknowledge and greet every resident and guest
- Maintain work environment organized
- Receive and organize packages
- Monitor surveillance equipment to prevent unauthorized facility entry
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
Education
High School Diploma -
Unity Center For Urban Technologies
New York, NY07.2011
Skills
- Follow Safety Procedures
- Attention to Detail
- Communication and Interpersonal Skills
- Social Media Networking
- Critical Thinking
- Vehicle Service Documentation
- Hydraulic and Manual Lifts
- GPS and Route Planning
- Heavy Equipment Operation
Timeline
Delivery Driver
Fed Ex Ground
01.2023 - Current
Forklift, Line Driver
Johns Manville
10.2020 - 12.2022
Delivery Driver
Amazon Prime
05.2019 - 09.2020
Concierge
Diversity Staffing
04.2017 - 03.2019
High School Diploma -
Unity Center For Urban Technologies
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