Summary
Overview
Work History
Education
Skills
Timeline
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Phillp Bryant Jr.

Baltimore,MD

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Material Handler

The Coleman Company
Wichita, KS
01.2023 - 04.2024
  • Verified accuracy of shipments against purchase orders and invoices.
  • Identified opportunities for process improvement in order to increase efficiency.
  • Managed work area cleanliness by following company guidelines for organization.
  • Collaborated with team members to meet daily production goals.
  • Performed various tasks, such as loading and unloading trucks, stacking pallets, and wrapping them.
  • Handled diverse assemblies such as coolers, lights, and lamps

Warehouse Worker

Washer Specialist
Wichita , KS
09.2022 - 01.2023
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Identified discrepancies between physical count and computer data.
  • Inspected incoming shipments for damage or discrepancies.
  • Processed returns of defective merchandise as required.
  • Managed returns processing for defective items as needed.
  • Unload shipments and ensure accurate inventory counts.
  • Stocked and organized warehouse shelves and storage areas.
  • Maintain cleanliness and organization in the warehouse environment.
  • Assisted customers with inquiries and purchases on an occasional basis.

Popeye's Restaurants - Wichita, KS Cooker October

Popeye's Chicken
Wichita, KS
10.2021 - 05.2022
  • Preparing cooked foods according to standardized recipes and specifications.
  • Ensuring proper food handling and storage procedures to maintain freshness and quality.
  • Collaborating with the kitchen team to meet high customer demand during peak hours.
  • Move and stock food product, weighing up to 50 pounds.
  • Perform other job-related duties as assigned or required.
  • Adhered to food safety standards when storing and preparing foods.
  • Resolved customer complaints regarding food quality or services provided.

Cooker/Grill Team Crew Member

Sonic-Drive In
Wichita, KS
  • Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
  • Complied with company policies, procedures, and operational standards.
  • Performed regular cleaning and sanitation duties in accordance with operational standards, including trash disposal, mopping, sweeping, dishwashing, food preparation tool sterilization, counter wiping, and equipment cleaning.
  • Addressed customer and employee concerns
  • Proficient in the movement and stocking of food products weighing up to 50 pounds
  • Performed assigned or required job-related duties

Education

High School Diploma -

Chester Lewis/Simeon Youth Alternative School - W
Wichita, KS
05-2021

Skills

  • Equipment safety
  • Organization Skills
  • Time Management
  • Warehouse Organization
  • Shipping operations
  • Truck loading and unloading
  • Customer Service
  • Warehouse Safety
  • Positive Attitude

Timeline

Material Handler

The Coleman Company
01.2023 - 04.2024

Warehouse Worker

Washer Specialist
09.2022 - 01.2023

Popeye's Restaurants - Wichita, KS Cooker October

Popeye's Chicken
10.2021 - 05.2022

Cooker/Grill Team Crew Member

Sonic-Drive In

High School Diploma -

Chester Lewis/Simeon Youth Alternative School - W

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Phillp Bryant Jr.