Summary
Overview
Work History
Education
Skills
Timeline
Generic

PHILOMENA MUGO

Lowell,MA

Summary

Compassionate and dedicated CNA with experience at J&J Homecare, skilled in vital signs monitoring and patient care. Enhanced patient satisfaction through effective communication and empathy, while maintaining confidentiality. Proven ability to collaborate with healthcare teams to implement individualized care plans, ensuring optimal patient outcomes and comfort.

Overview

7
7
years of professional experience

Work History

CNA

J&J HOMECARE
08.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.

Accounts Assistant

STEWAN COMPUTER GARAGE
04.2022 - 12.2023
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
  • Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
  • Streamlined invoice processing for improved efficiency and timely payments to vendors.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Inspected account books and recorded transactions.

Data Entry Clerk

KENYA YOUTH EMPLOYMENT AND OPPORTUNITIES PROJECT
08.2021 - 03.2022
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
  • Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
  • Reduced data discrepancies by conducting regular and thorough data validation exercises.
  • Contributed to project success, meeting all data entry deadlines without compromising quality.
  • Played key role in transition to paperless record-keeping, reducing environmental impact and improving accessibility.

Sales Representative

BRITAM
09.2020 - 07.2021
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Junior Web Developer

Mashariki Solutions
08.2019 - 08.2020
  • Built website interfaces with HTML and CSS.
  • Developed page layouts and navigation tools that met or exceeded user expectations.
  • Developed aesthetically pleasing websites through the use of HTML, CSS, and responsive design principles.
  • Assisted in the creation of web applications using PHP frameworks such as Laravel for streamlined development processes.
  • Applied knowledge of JavaScript and Object-Oriented Programming to create successful designs.

Accounts Intern

MENTOR SACCO SOCIETY LTD
07.2018 - 12.2018
  • Collaborated with fellow interns on a project to analyze expense trends, contributing to more effective budget planning.
  • Participated in monthly close procedures by reconciling general ledger accounts, leading to accurate financial reporting.
  • Demonstrated commitment to ethical business practices by adhering to company policies and reporting any suspected violations or discrepancies.
  • Increased efficiency in accounts payable processing by organizing invoices and ensuring prompt payments to vendors.
  • Strengthened knowledge of various accounting principles through active participation in professional development workshops offered internally or externally as available opportunities arose.
  • Streamlined account reconciliation processes by identifying and correcting discrepancies in financial statements.
  • Gained a comprehensive understanding of accounting software systems through hands-on experience, increasing proficiency in data entry and report generation tasks.
  • Contributed to the successful completion of quarterly audits by providing thorough documentation and responding promptly to auditor inquiries.

Education

KIRIAINI GIRLS SECONDARY SCHOOL
KENYA
11-2014

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Feeding assistance
  • Basic life support
  • Critical thinking
  • Flexibility and adaptability
  • Patient hygiene assistance
  • Collecting vital signs

Timeline

CNA

J&J HOMECARE
08.2024 - Current

Accounts Assistant

STEWAN COMPUTER GARAGE
04.2022 - 12.2023

Data Entry Clerk

KENYA YOUTH EMPLOYMENT AND OPPORTUNITIES PROJECT
08.2021 - 03.2022

Sales Representative

BRITAM
09.2020 - 07.2021

Junior Web Developer

Mashariki Solutions
08.2019 - 08.2020

Accounts Intern

MENTOR SACCO SOCIETY LTD
07.2018 - 12.2018

KIRIAINI GIRLS SECONDARY SCHOOL

Similar Profiles

CREATE PROFILE