Phil Denuh
Solutions Engineer
Bonney Lake,WA
Summary
Highly skilled and customer-focused Solutions Engineer with a proven track record of designing and implementing innovative technical solutions to meet complex business requirements. Proficient in analyzing and troubleshooting IT infrastructure, customizing software applications, and effectively communicating technical solutions to stakeholders. Adept at collaborating with cross-functional teams to deliver high-quality solutions that drive business growth and improve operational efficiency. Demonstrates the ability to learn quickly and adapt to different situations, ensuring successful project outcomes in dynamic environments. Seeking to leverage expertise in technology and problem-solving abilities to contribute to a dynamic organization's success.
Overview
11
11
years of professional experience
1
1
Certificate
4
4
years of post-secondary education
Work History
Solutions Engineer
Rimsys Inc
Pittsburgh, PA
2 2023 - 4 2024
- Devised innovative strategies for problem-solving, resulting in faster resolution times by 10%.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Assisted sales teams with product demonstrations, ultimately helping secure new business deals.
- Conducted comprehensive training sessions for team members on new technologies and best practices.
Associate Technical Consultant
Global Payments
Columbus, GA
07.2021 - 08.2022
- Contributed to creation of over 17 reusable code libraries for streamlined development processes across organization.
- Collaborated with cross-functional teams to develop comprehensive project plans and strategies.
- Provided exceptional customer service, addressing technical issues and offering prompt resolutions.
- Troubleshot complex technical issues under time-sensitive constraints while maintaining composure.
Systems Integration Engineer
Entrust
Shakopee, MN
06.2015 - 07.2021
- Conducted root cause analysis to troubleshoot recurring issues, implementing lasting fixes to prevent future occurrences.
- Balanced competing priorities effectively while managing multiple simultaneous integration projects.
- Enhanced overall system functionality through meticulous testing and debugging processes.
- Collaborated with cross-functional teams to deliver over 1600 high-quality integration solutions on time and within budget constraints.
Systems Technical Analyst
Cargill
Minnetonka, MN
05.2011 - 06.2015
- Served as trusted advisor to senior management by providing technical expertise and insights on various IT-related topics.
- Implemented software updates across 13 different platforms, maintaining optimal functionality and security standards.
- Championed change management initiatives throughout organization by effectively communicating benefits of proposed improvements.
- Managed IT infrastructure including hardware, software, networking components, ensuring uninterrupted service for internal stakeholders.
Education
Bachelor of Science - Computer And Information Sciences
Saint Cloud State University
Saint Cloud, MN 09.2003 - 12.2007
Skills
Working knowledge of Java, JavaScript, Python, C, HTML, XML, SQL
AWS, Azure, Google Cloud Platform
Oracle, MySQL, Postgres, DynamoDB
Git, MS365, Linux, Windows Servers, ITIL Framework, Postman, JIRA, VMWare
Technologies: RESTful Api, Webhooks, Networks, IIS, Analytics, Test Automation, EMV
Application support
Customer liaison
Technical Documentation
Project Management
Requirements Gathering
Agile
Troubleshooting and resolution
Timeline
Associate Technical Consultant
Global Payments
07.2021 - 08.2022
Systems Integration Engineer
Entrust
06.2015 - 07.2021
Systems Technical Analyst
Cargill
05.2011 - 06.2015
Bachelor of Science - Computer And Information Sciences
Saint Cloud State University
09.2003 - 12.2007
Solutions Engineer
Rimsys Inc
2 2023 - 4 2024
Certification
AWS Certified Cloud Practitioner, 10/01/22, Amazon Web Services