PHIL WILLIAMS
Phoenix,AZ
Summary
Dedicated and results-driven Assistant Manager of Operations and Development with a proven 17-year track record at Deer Valley Trailer. I evolved from a general employee, to spearheading business growth and success. A strategic leader adept at navigating challenges, I have demonstrated exceptional skills in sales, customer service, project management, and innovative problem-solving. My commitment, loyalty, and ability to drive revenue growth, evidenced by transforming monthly revenues from $15,000 to over $50,000, highlight my impactful contributions. Eager to bring my diverse skill set, adaptability, and passion for business development to a new professional challenge fostering continued success and growth in a dynamic and forward-thinking organization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Manager of Operations and Development
Deer Valley Trailer
Phoenix, AZ
04.2007 - Current
Company Growth and Software Implementation (2023):
- Established Deer Valley Trailer as a major supplier in the industry.
- Implemented business and inventory management software to accommodate growth.
- Attracted interest from other dealerships and manufacturers for parts supply.
Negotiations and Training:
- Negotiated with financing companies to provide customers with product acquisition options.
- Established and negotiated terms with new parts manufacturers and service providers.
- Trained owners and employees on new systems and strategies for sustainable business practices.
Pandemic Response and Business Expansion (2020):
- Faced challenges during the pandemic, devised strategies to generate revenue without the sales department.
- Took over the budget for parts and service, expanded facilities, and initiated digital marketing campaigns.
- Grew monthly revenue from $15,000 to over $50,000 by 2022.
Internship and Skills Development (2019):
- Undertook an internship to enhance knowledge for current roles.
- Developed graphic design and web development skills, contributing to personal and professional growth.
Parts Department Management (2013):
- Took over the parts department, utilizing inventory management skills.
- Maintained stable operations but sought new avenues for growth and attracting customers.
Service Department Leadership (2011):
- Assumed a major role in the service department, ensuring quality and on-time delivery.
- Collaborated with service techs and employed project management skills to navigate the challenges of the recession.
Sales and Service Writer (2009):
- Transitioned during the recession, excelling in sales and service writing.
- Hands-on involvement in repair and customization, enhancing product knowledge and sales opportunities.
General Employee to Sales Team (April 2007):
- Started as a general employee, quickly transitioned to the sales team.
- Demonstrated significant growth in customer service skills and success in leading customers to large-ticket purchases.
Education
High School Diploma -
Pace Preparatory Academy
Prescott Valley, AZ06-2004
Skills
- Leadership & Management
- Sales & Customer Service
- Marketing & Brand Development
- Project Management
- Excel, Quickbooks, DMS & CMS Tools
- Inventory & Business Management
- Accounting, Collections, & Invoicing
- Corporate Buyer & Negotiation Skills
- Training & Development
- Analytics & Data Collection
Timeline
Assistant Manager of Operations and Development
Deer Valley Trailer
04.2007 - Current
High School Diploma -
Pace Preparatory Academy
Affiliations
- Adobe Suite: Proficient in utilizing Adobe Photoshop, Illustrator, and Premier Pro for graphic design and multimedia projects.
- Film Editing: Experienced in video editing tools to create engaging and professional-quality content.
- Web Page Design: Skilled in designing and optimizing user-friendly websites to enhance online presence.
- Search Engine Optimization (SEO):Proven ability to implement SEO strategies to improve website visibility and ranking. Google Search Certified.
- Social Media Content Creation: Expertise in crafting engaging content for various platforms, including TikTok, YouTube, Facebook, and Instagram.
- Digital Marketing: Adept at developing and implementing comprehensive digital marketing strategies to drive brand awareness and growth.
- PPC Marketing: Proficient in managing Pay-Per-Click campaigns to optimize advertising effectiveness.
- Graphic Design: Competent in using graphic design tools like Canva and Envato to create visually appealing and impactful designs.
- AI Interaction and Prompting (ChatGPT): Experience in leveraging AI technology for interactive and engaging user experiences.
- Public Notary: Certified Public Notary, ensuring accuracy and legality in document verification.
Linked In Profile
https://www.linkedin.com/in/philwilliams1307/
References
Darren Cooney (602) 461-4824 / Operations Manager - Sun Country PlayCraft Trailers
Joe Larkin (626) 840-9163 / Southwest Region Business Development Manager - CURT Manufacturing
Kate Carano (602) 741-2415 / General Manager - Deer Valley Trailer
Keith Walker (623) 826-3903 / General Manager - Look Trailers
Matthew Penate (480) 203-8970 / Regional Sales Manger - HiBu Digital Marketing Solutions
Robert De Prater (602) 799-5545 / Business Development Manager - MarZee Cutting Services
Professional Website Profiles
https://www.linkedin.com/in/philwilliams1307/
https://bold.pro/my/philwilliams1307
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