Magreth Marwa Mabeshe
Dar Es Salaam,TZ
Summary
Organized Accounts Assistant knowledgeable in various accounting programs and possessing solid computer skills. Experienced in handling bookkeeping activities and correcting account errors. Adept at analyzing complex situations and finding creative solutions to challenging problems.
Overview
7
7
years of professional experience
Work History
Accounts Assistant
SUBA AGRO TRADING AND ENG CO. LTD
12.2018 - 08.2022
- Enhanced financial accuracy by reconciling accounts, verifying transaction details, and resolving discrepancies weekly, monthly, quarterly and semi-year.
- Streamlined invoice processing for improved efficiency and timely payments to vendors.
- Assisted in preparation of accurate financial reports for senior management decision making.
- Reduced errors in data entry by implementing system of double-checking and cross-referencing information.
- Supported accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
- Improved cash flow management by monitoring accounts receivable and following up on overdue invoices.
- Contributed to budget planning processes by providing detailed expense analysis and forecasting information.
- Maintained and organized filing system for easy access to financial documents, improving overall efficiency.
- Collaborated with colleagues to complete special projects and ad hoc analyses as needed.
- Safeguarded company assets through diligent monitoring of expenses, enforcing compliance with internal controls.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Increased transparency in financial transactions by consistently updating account reconciliations and sharing findings with relevant stakeholders.
- Streamlined expense report reviews, identifying potential cost-saving opportunities for organization.
Sales Associate Specialist
SUBA AGRO-TRADING AND ENG CO LTD
01.2017 - 11.2018
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring inviting atmosphere for customers.
- Developed comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Contributed to positive work environment by collaborating with team members and offering support when needed.
- Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
- Performed regular audits of merchandise displays, ensuring proper pricing, signage, and stock levels were maintained at all times.
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
- Collaborated closely with fellow associates on joint projects or tasks to provide seamless service experiences for clientele.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted management in developing marketing strategies that effectively showcased products and promotions.
- Boosted average transaction value through effective cross-selling of related products or services.
- Managed cash register after end of shift to balance and record accurate transactions.
- Used QuickBooks and SAP Netwave system to process sales, returns, online orders, and gift card activations.
- Recommended complementary purchases to customers, increasing revenue.
Internship Student
Tanzania Telecommunication Corporation (TTCL)
07.2015 - 10.2015
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Associate of Arts - Diploma in Marketing And Public Relation
Tanzania Institute of Accountancy (ITA)
Dar Es Salaam, Tanzania12.2016
Associate of Arts - Certificate in Marketing And Public Relation
Tanzania Institute of Accountancy (TIA)
Dar Es Salaam, Tanzania12.2014
Secondary School - Certificate of Secondary School Education
Kinyerezi Secondary School
Dar Es Salaam, Tanzania10.2011
Primary School - Certificate of Primary School
Magoza Primary School
Dar Es Salaam, Tanzania09.2007
Skills
- Effective negotiation
- Customer Assistance
- Product Knowledge
- Phone Etiquette
- Time Management
- Teamwork and Collaboration
- Interpersonal and written communication
- Cash Register Operation
- Independent judgement
- Conflict Resolution and Dispute mediation
- Positive Customer Engagement
- Honest and Dependable
- Creative Thinking
- Goal-Driven
Basketball and Cooking
I do play basketball every Wednesday and Sunday as part of my workout. Also I like to cook because I am foodie person.
Languages
Swahili
Native or Bilingual
English
Professional Working
Timeline
Accounts Assistant
SUBA AGRO TRADING AND ENG CO. LTD
12.2018 - 08.2022
Sales Associate Specialist
SUBA AGRO-TRADING AND ENG CO LTD
01.2017 - 11.2018
Internship Student
Tanzania Telecommunication Corporation (TTCL)
07.2015 - 10.2015
Associate of Arts - Diploma in Marketing And Public Relation
Tanzania Institute of Accountancy (ITA)
Associate of Arts - Certificate in Marketing And Public Relation
Tanzania Institute of Accountancy (TIA)
Secondary School - Certificate of Secondary School Education
Kinyerezi Secondary School
Primary School - Certificate of Primary School
Magoza Primary School
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