Phinehas Taylor
Hammond,USA
Summary
Currently, I am a dependable and meticulous pressure washer/ window washer who's accustomed to maintaining high quality work with a good attitude even in harsh or specialized conditions.
My other major skill set spawns from time spent in a competitive corporate office environment. Customer service, software management, professional communication, project management, product knowledge, Sales Strategy, and tracking industry innovations all fall comfortably into my wheelhouse.
I love working with a competent team and making customers happy. I learn new skills with minimal practice and brainstorm new methods of doing things when the old methods no longer serve us.
I look forward to working with you!
Overview
9
9
years of professional experience
Work History
Pressure Washer
A-1 Window Washers
Lacombe, LA
03.2024 - Current
- Performed pressure washing of residential and commercial buildings;.
- Cleaned driveways, patios, decks, and sidewalks with pressure washer;.
- Removed dirt, mildew, and algae from exterior walls;.
- Mastered traditional window washing technique involving the use of stripper and squeegee (Commercial and residential)
- Maintained records of work completed and materials used;.
- Adhered to all company policies regarding workplace safety and health regulations;.
- Attended regular training sessions to stay current on industry developments.
- Hauled supplies to work locations and organized professionally for easy use.
- Set up ladders to safely reach high windows, roofs and building features.
- Troubleshot and resolved malfunctions with sprayers and other equipment.
- Integrated compounds to produce various chemicals
Sales Associate/Account Manager
Floor Trader of Baton Rouge
Baton Rouge, LA
06.2023 - 10.2023
- A promotion within the same company, but relocated to a different store. I performed Expeditor duties and Warehouse duties to a greatly reduced degree while focusing on customer interactions and increasing sales.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Collaborated with management teams to develop innovative marketing strategies.
- Helped customers find specific products, answered questions, and offered product advice.
Expeditor/ Sales and Operations Assistant
Smith & Purvis/ Prosource
Hammond, LA
05.2022 - 06.2023
- I maintained the same responsibilities that I held at the Baton Rouge flagship store, while also gaining new warehouse responsibilities:
- Assisted in preparing freight estimates based on weight, volume, destination points.
- Processed purchase orders according to company policies and procedures.
- Prepared shipping documents such as bills of lading and manifests using computer software programs.
- Resolved discrepancies between customer orders and actual shipments received.
- Communicated with vendors regarding product availability, pricing and shipping status.
- Maintained a detailed database of all shipments, deliveries, and returns.
- Verified purchase orders, invoices and packing slips for correctness.
- Monitored inventory levels for accuracy and restocked when necessary.
- Ensured timely delivery of goods to customers by coordinating with suppliers and carriers.
- Reviewed customer specifications for each order and determined the most cost-effective transportation method.
- Monitored daily operations within the warehouse environment ensuring compliance with safety regulations.
- Analyzed customer requirements, identified potential problems and implemented solutions accordingly.
- Performed regular cycle counts of inventory items in order to maintain accurate records.
- Traced missing material and shipments through vendor and customer communications.
Expeditor/ Sales Assistant
ProSource Wholesale
Baton Rouge, LA
11.2021 - 05.2022
- Process and resolve all residual data from the written and delivered sales generated by my sales team
- This included but was not limited to:
- Being first contact with customers who either enter the store or call over the phone for the first time, answering their questions and identifying their needs before ultimately directing them to a sales person
- Managing phone calls, data entry, and in store customers in a fast paced environment
- Ensuring the collection of payment from over a hundred active customers at any given time
- Ensuring that the (flooring) materials ordered by customers ship safely and accurately to the right location by communicating with vendors and suppliers to keep track of orders in transit
- Generating new orders and constantly updating them with detailed information by mastering the RFMS system
- Working in tandem with each individual sales team member to help them stay organized and efficiently manage the influx of customers, keeping the accounts happy
- Analyzed customer requirements, identified potential problems and implemented solutions accordingly.
- Monitored daily operations within the warehouse environment ensuring compliance with safety regulations.
- Developed relationships with vendors to ensure prompt delivery of materials at competitive prices.
Exterior House Wash Technician
Pelican Softwash
Hammond, LA
09.2020 - 09.2021
- Communicated clearly with each customer, and then with my coworker, to set goals for cleaning the house.
- Understood and applied house cleaning training and protocol to ensure that there are no damages to any customer property
- Mastered the capabilities and limitations of chemicals and equipment to optimize cleaning efficiency
- Thoroughly ensured that the final product meets Pelican Softwash standards and satisfies the customer.
- Additional responsibilities included: Regular equipment maintenance, record keeping, inventory, driving, customer correspondence, accurate chemical mixology, and advertising
Carpet Cleaning Technician
AccuClean
Hammond, LA
01.2016 - 07.2020
- Cleaned carpets using hot water extraction method, shampooing and bonnet cleaning techniques.
- Familiarized myself with all of the mechanical equipment on the cleaning rig to optimize nightly efficiency.
- Safely, frequently drove the wide-load company vehicle long distance, across state lines
- Regularly measured and mixed industrial strength cleaning chemicals
- Regularly operated as the leader of teams of three and worked alongside teammates to finish large workloads with very small time frames.
- Politely and respectfully dealt with location managers and closing shift staff.
- Performed physically intensive work while maintaining high speeds, efficiency of movement, and high quality of cleaning.
- Regularly made repairs to malfunctioning equipment, or when repair was impossible, found ways to complete jobs with what was available.
Education
High school diploma -
Hammond High Magnet School
Hammond, LA12.2016
Some College (No Degree) - English
Southeastern Louisiana University
Hammond, LASkills
- Driving Fleet Vehicles
- Lift Operation
- Forklift Operation
- Painting
- Landscaping
- Roofing installation
- Reading Floorplans
- Traffic Direction
- Demolition
- Mold Remediation
- Tile setting
- Flooring Installation
- Heavy Lifting
- Equipment Maintenance
- Worksite safety
- Team-oriented and dependable
- Proficient in Learning New Software
- Email correspondence and communication
Languages
English - Expert
Timeline
Pressure Washer
A-1 Window Washers
03.2024 - Current
Sales Associate/Account Manager
Floor Trader of Baton Rouge
06.2023 - 10.2023
Expeditor/ Sales and Operations Assistant
Smith & Purvis/ Prosource
05.2022 - 06.2023
Expeditor/ Sales Assistant
ProSource Wholesale
11.2021 - 05.2022
Exterior House Wash Technician
Pelican Softwash
09.2020 - 09.2021
Carpet Cleaning Technician
AccuClean
01.2016 - 07.2020
High school diploma -
Hammond High Magnet School
Some College (No Degree) - English
Southeastern Louisiana University
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