Phinehas Taylor
Summary
Dynamic sales professional with competitive experience excelling in customer service and relationship building. Proven track record in managing inventory and implementing effective marketing strategies. Adept at problem-solving and project management, consistently achieving client satisfaction and driving revenue growth. Proficient in CRM software and the full suite of Google Workspace software.
Overview
9
9
years of professional experience
Work History
Assistant Superintendent
Ryder and Ryder Construction
11.2024 - 03.2025
- Collaborated with vendors on contracts for services needed at the facility.
- Mixed concrete, mortar and other materials to prepare building material.
- Transported materials from one site location to another using trucks or trailers.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Monitored progress of construction activities making sure deadlines were met.
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
- Inspected work areas for safety issues before beginning any task.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Logged inventory to track supply counts, organize equipment, and gather important materials.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Tended pumps, compressors or generators to provide power or heat or move materials.
- Loaded or unloaded heavy building materials to distribute machinery or tools.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Controlled traffic passing near, in or around work zones.
- Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
Pressure Washer
A1 Window Washers
03.2024 - 10.2024
- Performed pressure washing of residential and commercial buildings;.
- Cleaned driveways, patios, decks, and sidewalks with pressure washer;.
- Removed dirt, mildew, and algae from exterior walls;.
- Mastered traditional window washing technique involving the use of stripper and squeegee (Commercial and residential)
- Maintained records of work completed and materials used;.
- Adhered to all company policies regarding workplace safety and health regulations;.
- Attended regular training sessions to stay current on industry developments.
- Hauled supplies to work locations and organized professionally for easy use.
- Set up ladders to safely reach high windows, roofs and building features.
- Troubleshot and resolved malfunctions with sprayers and other equipment.
- Integrated compounds to produce various chemical
Sales Manager
Magnolia Property Solutions
11.2023 - 02.2024
- Made daily visits to prospective clients across Baton Rouge, Slidell, and Covington, holding small meetings with property managers to assess their needs and gain them as clients
- Maintained connections with newly gained clients and provided customer support as field teams needed last-minute solutions, and customers needed answers to questions.
- Tracked contact information, customer interactions, and deliverables and built up to date reports for the quarterly meetings
- Plotted efficient routes in unfamiliar territory, drove the company vehicle, tracked mileage, and adhered to driving laws.
- Made daily reports to upper management
- Relied heavily on email correspondence to coordinate and communicate with property managers.
- Visited sites in person to measure and build labor and materials quotes.
- Managed my own personal brand as a salesperson, contributing to marketing and social media decisions that reflect the company's image. and values
- Helped organize company-sponsored events that helped create strong, positive brand recognition for old and new clients.
- Performed sales consultations and educated clients on products and services.
Sales Associate/ Account Manager
Floor Trader of Baton Rouge
06.2023 - 10.2023
- A promotion within the same company, but relocated to a different store. I performed Expeditor duties and Warehouse duties to a greatly reduced degree while focusing on customer interactions and increasing sales.
-
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Collaborated with management teams to develop innovative marketing strategies.
- Helped customers find specific products, answered questions, and offered product advice.
Expeditor/ Sales and Operations Assistant
Smith & Purvis Carpet One
04.2022 - 06.2023
- I maintained the same responsibilities that I held at the Baton Rouge flagship store, while also gaining new warehouse responsibilities:
-
- Assisted in preparing freight estimates based on weight, volume, destination points.
- Processed purchase orders according to company policies and procedures.
- Prepared shipping documents such as bills of lading and manifests using computer software programs.
- Resolved discrepancies between customer orders and actual shipments received.
- Communicated with vendors regarding product availability, pricing and shipping status.
- Maintained a detailed database of all shipments, deliveries, and returns.
- Verified purchase orders, invoices and packing slips for correctness.
- Monitored inventory levels for accuracy and restocked when necessary.
- Ensured timely delivery of goods to customers by coordinating with suppliers and carriers.
- Reviewed customer specifications for each order and determined the most cost-effective transportation method.
- Monitored daily operations within the warehouse environment ensuring compliance with safety regulations.
- Analyzed customer requirements, identified potential problems and implemented solutions accordingly.
- Performed regular cycle counts of inventory items in order to maintain accurate records.
- Traced missing material and shipments through vendor and customer communications.
Expeditor/ Sales Assistant
ProSource Wholesale Flooring
10.2021 - 04.2022
- Process and resolve all residual data from the written and delivered sales generated by my sales team
- This included but was not limited to:
- Being first contact with customers who either enter the store or call over the phone for the first time, answering their questions and identifying their needs before ultimately directing them to a sales person
- Managing phone calls, data entry, and in store customers in a fast paced environment
- Ensuring the collection of payment from over a hundred active customers at any given time
- Ensuring that the (flooring) materials ordered by customers ship safely and accurately to the right location by communicating with vendors and suppliers to keep track of orders in transit
- Generating new orders and constantly updating them with detailed information by mastering the RFMS system
- Working in tandem with each individual sales team member to help them stay organized and efficiently manage the influx of customers, keeping the accounts happy
- Analyzed customer requirements, identified potential problems and implemented solutions accordingly.
- Monitored daily operations within the warehouse environment ensuring compliance with safety regulations.
- Developed relationships with vendors to ensure prompt delivery of materials at competitive prices.
Exterior House Wash Technician
Pelican Softwash
08.2020 - 08.2021
- Communicated clearly with each customer, and then with my coworker, to set goals for cleaning the house.
- Understood and applied house cleaning training and protocol to ensure that there are no damages to any customer property
- Mastered the capabilities and limitations of chemicals and equipment to optimize cleaning efficiency
- Thoroughly ensured that the final product meets Pelican Softwash standards and satisfies the customer.
- Additional responsibilities included: Regular equipment maintenance, record keeping, inventory, driving, customer correspondence, accurate chemical mixology, and advertising
Carpet Cleaning Technician
Accuclean
12.2015 - 06.2020
- Cleaned carpets using hot water extraction method, shampooing and bonnet cleaning techniques.
- Familiarized myself with all of the mechanical equipment on the cleaning rig to optimize nightly efficiency.
- Safely, frequently drove the wide-load company vehicle long distance, across state lines
- Regularly measured and mixed industrial strength cleaning chemicals
- Regularly operated as the leader of teams of three and worked alongside teammates to finish large workloads with very small time frames.
- Politely and respectfully dealt with location managers and closing shift staff.
- Performed physically intensive work while maintaining high speeds, efficiency of movement, and high quality of cleaning.
- Regularly made repairs to malfunctioning equipment, or when repair was impossible, found ways to complete jobs with what was available.
Education
Bachelor of Arts - English And Creative Writing
Southeastern Louisiana University
Hammond, LA03-2021
Skills
- Customer service
- Sales techniques
- Product knowledge
- Inventory management
- Microsoft Word & Excel
- Google Docs
- Computer Literacy
- CRM Software
- Point-of-sale operation
- Relationship building
- Excellent written and verbal communication
- Contact follow-up
- Trend awareness
- Store operations
- Inventory control
- Inventory tracking
- Detail-oriented
- B2B sales and customer service
- Creative thinking
- Marketing strategies
- Calm demeanor
- Market analysis
- Problem solving
- Time management
- Negotiation skills
- Project management
- Teamwork and collaboration
- Logistics coordination
- Effective communication
Additional Experience
My interest in business and marketing has led me to pursue projects outside of my main employment, paid and unpaid, that I believe have contributed to my skills:
- I'm currently helping a friend of mine with client acquisition and sales for his landscaping business in Baton Rouge, expanding his scope to surrounding cities
- I'm currently serving as half of a two-man Marketing Department for a new gym location in Hammond, directing ad placement and design, & collaborating with local businesses
- I'm currently being on-ramped for a regional sales position in Hammond for a location based digital billboard company
- Over the years, I've been routinely consulted by my employers for help with copy writing, ad design, and sales strategies.
Timeline
Assistant Superintendent
Ryder and Ryder Construction
11.2024 - 03.2025
Pressure Washer
A1 Window Washers
03.2024 - 10.2024
Sales Manager
Magnolia Property Solutions
11.2023 - 02.2024
Sales Associate/ Account Manager
Floor Trader of Baton Rouge
06.2023 - 10.2023
Expeditor/ Sales and Operations Assistant
Smith & Purvis Carpet One
04.2022 - 06.2023
Expeditor/ Sales Assistant
ProSource Wholesale Flooring
10.2021 - 04.2022
Exterior House Wash Technician
Pelican Softwash
08.2020 - 08.2021
Carpet Cleaning Technician
Accuclean
12.2015 - 06.2020
Bachelor of Arts - English And Creative Writing
Southeastern Louisiana University
Similar Profiles
Terrence RhoomsTerrence Rhooms
Construction Foreman at Ryder ConstructionConstruction Foreman at Ryder Construction
Halie KeihlHalie Keihl
Logistics Supervisor at RyderLogistics Supervisor at Ryder
Nancy MendezNancy Mendez
Customer Service Representative at Ryder LogisticsCustomer Service Representative at Ryder Logistics