PHIONAH KOMUHANGI KISAMBIRA
Tolleson,AZ
Summary
Dedicated Social Worker from Mengo Hospital, adept in behavioral management and emotional support, significantly improved client well-being through tailored interventions. Leveraged strong ethics and problem-solving skills to navigate complex systems, ensuring clients' access to essential resources. Achieved a notable increase in program enrollment, demonstrating exceptional verbal communication and patient advocacy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CARE GIVER
Kind Hearts Home Health Care
06.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Social Worker
Mengo Hospital
05.2013 - 03.2015
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
- Facilitated group therapy sessions to build supportive, communicative client networks.
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
- Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Coordinated external healthcare professionals to uphold high-quality, person-centred care.
Education
Associate of Science - Public Health
YMCA COMPREHENSIVE INSTITUTE
UGANDA10-2012
High School Diploma -
MASHERUKA GIRLS SECONDARY SCHOOL
UGANDA10-2010
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Daily living assistance
- Dependable and responsible
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Strong ethics
- Verbal and written communication skills
- First aid and safety
- Patient companionship
- Dementia care
- Medical record-keeping
- Medication and appointment reminders
- Behavioral management
- Documentation
- Medication management
- HIPAA compliance
- Behavior redirection
- Transportation services
- Medical records management
- Active listening
- Verbal and written communication
- Safety awareness
- Stress management
- Disability support
- At-home care instruction
- Daily living activities assistance
- Lifting and transferring
- Community activities
- Patient care and companionship
- Dining room support
- Autism support
- Patient mobility assistance
- Fast learner
- Attentive to people
- Clear communication
- Bedside care
Certification
- Mental Health First Aid USA certification – National Council for Behavioral Health.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- CPR/AED Certification
- ARIZONA Driver's License
- First Aid Certification
Languages
ENGLISH
Full Professional
Interests
I'm so interested in many things like engaging with community
Art and creavity,
- Stand-up Paddleboarding (SUP)
- Volunteering
- Outdoor Recreation
- Rock Climbing
- I participate in a variety of outdoor recreational activities
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
CARE GIVER
Kind Hearts Home Health Care
06.2024 - Current
Social Worker
Mengo Hospital
05.2013 - 03.2015
- Mental Health First Aid USA certification – National Council for Behavioral Health.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- CPR/AED Certification
- ARIZONA Driver's License
- First Aid Certification
Associate of Science - Public Health
YMCA COMPREHENSIVE INSTITUTE
High School Diploma -
MASHERUKA GIRLS SECONDARY SCHOOL
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