Phiphiann Truong
Westminster,California
Summary
Reliable intern studying nursing seeks an internship opportunity to expand skills and gain valuable real-world experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Business Office Float
Magnolia Surgery Center
Westminster, CA
09.2014 - Current
- Assisted patients in filling out check-in and payment paperwork.
- Facilitated communication between patients and various departments and staff.
- Used Advantx to schedule appointments.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Compiled and reviewed medical charts.
- Organized patient records and database to facilitate information storage and retrieval.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Followed document protocols to safeguard confidentiality of patient records.
Medical Receptionist
Du Quang Tran, M.D. Medical Clinic
Westminster, CA
04.2012 - 11.2013
- Checked patient insurance, demographic and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Completed patient referrals to other medical specialists.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed back office duties such as EKG, vision test, and audiogram.
Education
Bachelor of Science - Nursing
West Coast University
Anaheim, CA06.2022
Skills
- Verbal and Written Communication
- Certifications: BLS, ACLS, Fire Safety, NIHSS
- Bilingual in Vietnamese and English
- Organization and Time Management
- Collaboration and Teamwork
Additional Information
Huntington Beach Hospital - Emergency Department, Intensive Care Unit (135 hours) 01/2022-04/2022
Project Access of Westminster - Public Health (90 hours) 11/2021-01/2022
Children's Health of Orange County - Pediatrics Surgery (67.5 hours) 08/2021-11/2021
Long Beach City College - OB (67.5 hours) 06/2021-08/2021
Long Beach Convention Center - Medical/Surgical (135 hours) 04/2021-06/2021
College Hospital of Long Beach - Mental Health (90 hours) 11/2020-01/2021
References
Christine Gerard - Business Office Manager
(714) 798-9298
Walter Topp - Surgery Administrator
(714) 903-1390
Timeline
Business Office Float
Magnolia Surgery Center
09.2014 - Current
Medical Receptionist
Du Quang Tran, M.D. Medical Clinic
04.2012 - 11.2013
Bachelor of Science - Nursing
West Coast University