Open To Work
Phipps Arini
Killeen,TX
Summary
Assisted healthcare teams in delivering quality patient care through effective communication and collaboration. Supported the development of partnerships with internal and external stakeholders to enhance service delivery. Managed confidential documents and information with attention to detail and accuracy.
Overview
11
11
years of professional experience
Work History
Clinical Support Staff | Intake Coordinator
Hughston Clinic
02.2021 - 2022
- Assisted clinic operations by providing administrative support and utilizing electronic medical record and practice management systems. Participated in quality assurance audits and quality improvement initiatives. Supported compliance with regulatory standards. Aided in effective patient care delivery by collecting medical histories, preparing treatment rooms, and entering confidential data into relevant systems.
Credit Balance Specialist
Baylor Scott and White
12.2017 - 07.2019
- Accountable for analyzing applications’ transaction details, calculating credit balance amounts, performing reconciliation, and reviewing payments & adjustments. Guided patients and families on technical aspects of insurance benefits, with key focus on win-win scenarios for all stakeholders. Created and maintained files, documents, and reports, entered data into systems, scheduled appointments, as required, and effectively liaised with internal & external stakeholders. Functioned as a subject matter expert; interpreted and ensured compliance with regulations, policies, and procedures. Paid attention to detail to identify and rectify discrepancies, if any.
- Full-Time 40hrs/week
Child and Youth Program Assistant
Department of Defense
06.2016 - 12.2017
- Functioned as a key resource to assist in spearheading child & youth services programs catering to participants in age from 6 weeks to 18 years. Maintained accounts, ensured health & safety of participants, established a positive work environment, and encouraged contribution from all relevant stakeholders.
- Planned, coordinated, and conducted activities to meet the physical, social, emotional, and cognitive needs for program participants.
- Formulated daily, weekly, and monthly plans to chart out progress milestones. Paid attention to individual requirements of children.
- Part-Time/25hrs/week
Medical Assistant | Patient Access Representative
Renown Health
10.2008 - 06.2013
- Responsible for providing administrative support to the clinic; utilized electronic medical record and practice management systems to ensure seamless operations. Participated in quality assurance audits, quality improvement initiatives and quality management programs. Ensured adherence to compliance and regulatory standards. Enabled effective delivery of patient care; collected medical history, prepared treatment rooms, as required, and entered confidential data in relevant systems. Supported medical provider with examinations, emergencies, and medical procedures.
Education
Master of Science - Healthcare Administration
Independence University
01.2020
Bachelor of Science - Healthcare Administration
Stevens-Henager College
01.2013
Associates Degree - Medical/Clinical Assistant
Career College of Northern Nevada
01.2012
Skills
Supported patient-centered care initiatives by assisting in the development of care plans Aided in the implementation of care plans to address patient acuity Maintained accurate documentation and data entry to ensure integrity Assisted in compliance with legislative and regulatory standards Contributed to administrative tasks to enhance outpatient management Facilitated communication management and service coordination at reception Helped build relationships with patients and staff to promote a positive environment Participated in continuous improvement efforts and risk management activities Followed established policies and procedures with attention to detail
KEY COMPETENCIES
- Execution & results: apply broad, cross-functional knowledge to produce results that best fit the organization’s goals. Make sure desired change initiatives and priorities are implemented effectively
- People oriented; work well to inculcate a people-oriented culture; keep patients’ wellbeing, community development, and cordial relationships as primary objective.
- Strong initiative & technology-driven; utilize technology to benefit stakeholders, think out-of-the-box to deliver agreeable solutions resulting in win-win situations.
- Plan, assess & implement systems to ensure seamless patient care; work cohesively with interdisciplinary teams, maintain regular communication, improve processes, and deliver impeccable work environment.
Work Preference
Location Preference
RemoteTimeline
Clinical Support Staff | Intake Coordinator
Hughston Clinic
02.2021 - 2022
Credit Balance Specialist
Baylor Scott and White
12.2017 - 07.2019
Child and Youth Program Assistant
Department of Defense
06.2016 - 12.2017
Medical Assistant | Patient Access Representative
Renown Health
10.2008 - 06.2013
Master of Science - Healthcare Administration
Independence University
Bachelor of Science - Healthcare Administration
Stevens-Henager College
Associates Degree - Medical/Clinical Assistant
Career College of Northern Nevada