Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phlecia Pope

Newsoms,VA

Summary

Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Enthusiastic Job Title willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Warehouse Clerk

NFI Logistics
12.2021 - Current
  • Kept warehouse up to safety and health regulations at all times.
  • Completed cycle counts and monthly inventory.
  • Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
  • Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
  • Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
  • Improved efficiency with quick and accurate loading of boxes.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
  • Optimized space utilization within the warehouse through strategic reorganization of products based on size, weight, and demand patterns.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
  • Increased warehouse efficiency by implementing an organized filing system for accurate recordkeeping.
  • Enhanced workplace safety, conducting regular inspections and addressing potential hazards promptly.
  • Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
  • Simplified shipping and receiving processes for improved workflow.
  • Coordinated with other departments to resolve issues related to inventory discrepancies or misshipments effectively.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Collaborated with internal departments to verify customer satisfaction and order accuracy.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Conducted research to address shipping errors and packaging mistakes.
  • Sorted and delivered materials to different work areas and staff.

Medical Transportation Driver

D-19 Medical Transportation
Stony Creek, VA
05.2018 - 04.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

General Manager

McDonald's Restaurant
Franklin , VA
06.2005 - 02.2011
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Learned and adapted quickly to new technology and software applications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.

Education

Associate Of Applied Business - Business Administration And Management

Independence Community College
Independence, KS

Skills

  • Warehouse Safety
  • Order Picking
  • Unpacking merchandise
  • Receiving
  • Team Collaboration
  • Warehouse Organization
  • Prioritization
  • Shipping
  • Loading and unloading
  • Paperwork Processing
  • Packaging and Labeling
  • Time Management
  • Workplace Cleanliness
  • Scheduling and Planning
  • Materials Transport
  • Shipping and receiving

Timeline

Warehouse Clerk

NFI Logistics
12.2021 - Current

Medical Transportation Driver

D-19 Medical Transportation
05.2018 - 04.2021

General Manager

McDonald's Restaurant
06.2005 - 02.2011

Associate Of Applied Business - Business Administration And Management

Independence Community College

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Phlecia Pope