Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Additional Information
Timeline
Hi, I’m

Phoebe Aderibigbe, SHRM, SCP, M.A

Aurora,OH

Summary

Dynamic HR leader with a proven track record at Cleveland Clinic, enhancing team collaboration and driving strategic HR initiatives. Expert in Change Management and Leadership Development, I've successfully reduced turnover by 12% and fostered inclusive, high-performing teams. Skilled in Strategic HR Planning and fostering Diversity and Inclusion, I excel in transforming organizational culture.

Overview

17
years of professional experience
1
Certification

Work History

Cleveland Clinic

Snr Director HR Services
05.2023 - Current

Job overview


  • Promoted to lead Strategic HR Planning for regional hospitals and Ohio Ambulatory teams comprising of several HR Directors across multiple regional hospitals in East and West submarket and in Family Health Centers in Ohio.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Implemented HR strategic objectives for the west and east submarket and ambulatory teams, ensuring alignment with the overarching strategic goals of the enterprise
  • Provided guidance to executive leaders on matters of employee relations, organizational change, and strategies for union engagement.
  • Collaborated with Centers of Excellence Office of Diversity and inclusion to ensure effective partnership and channel innovation solutions to hospitals institutes and divisions.
  • Spearheaded multiple transformation initiatives, including the onboarding of key executive leaders in accordance with the Operational Model.
  • Established standardized best practices for onboarding, which encompassed the implementation of comprehensive onsite orientation programs at all regional hospitals.
  • Successfully augmented the response rate by 10% for the employee perception survey across regional hospitals, achieved through strategic campaigns and collaborative efforts with the leadership teams.
  • Established shared learning platforms, which facilitate discussions on best practices and support the 'Back to Green' initiatives.
  • Implemented a visual management system for HR teams, including scorecards to monitor trends and strategic goals, as well as key metrics.


Cleveland Clinic

HR Director
05.2022 - 05.2023

Job overview

  • Promoted to lead strategic HR planning for Hillcrest Hospital, 500-bed flagship hospital of the Cleveland Clinic on the eastside of Cleveland with multiple service lines and specialties including: Oncology, Women Health, Neonatology, Cardio Services, to name a few.
  • Devised and implemented a strategic people strategy for Hillcrest Hospital ensuring alignment with the overarching enterprise and HR objectives resulting in a reduction turnover from 13.56% to 11.78% in the year 2022.
  • Formulated a comprehensive strategy to enhance caregiver wellbeing and engagement achieved through a synergistic collaboration with hospital leadership and the Workplace Wellness team, resulting in the formation of the Wellbeing Resilience and Engagement Council (WERC) to oversee all wellness and engagement initiatives within the hospital.
  • In partnership with executive leadership, developed and launched the Hospital New Caregiver Orientation program which significantly improved the onboarding experience for new caregivers, leading to a 10% increase in the 90-day retention rate.
  • Engaged in collaborative efforts with enterprise stakeholders on a variety of initiatives including executive nursing council, diversity and inclusion, HR operation models, and mentoring programs, contributing to the overall strategic objectives of the organization.

Cleveland Clinic

HR Business Partner
02.2020 - 05.2022

Job overview

  • HR leader for Marymount hospital, a 269-bed acute care regional hospital and ambulatory surgery center within the Cleveland Clinic Health system.
  • Successfully led retention initiatives, resulting in a significant reduction of 90-day turnover from 17% to 10.3% post-pandemic. through development of hospital-specific orientation and onboarding programs tailored to the unique needs hospital.
  • Enhanced Caregiver Engagement: Attained an impressive engagement score of 4.23 on a 5-point scale, reflecting a favorable view of the hospital during the challenging times of the pandemic, with hospital favorability increasing from 82% to 84% in the 2021 employee engagement survey.
  • Led a several strategic initiatives that yielded positive outcomes, including hospital safety measures, surge planning during the COVID-19 pandemic, achieving MAGNET recognition with 9 exemplars, leadership development, and a Joint Commission Survey with zero HR deficiencies.
  • Implemented several wellness and engagement initiatives to support employee wellbeing post pandemic

Gannett/USA Today

HR Business Partner
06.2019 - 02.2020

Job overview

  • Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
  • Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
  • Spearheaded comprehensive employee engagement initiatives across all properties in Northeast Ohio, fostering a collaborative and productive work environment.
  • Orchestrated transformative change management strategies throughout Northeast Ohio properties, including the successful implementation of a new Applicant Tracking System (ATS) across nine distinct locations.
  • Managed the strategic closure of West Virginia properties, ensuring the seamless redeployment of employees from the affected facilities

Aspirus Health System

HR Business Partner
04.2016 - 06.2019

Job overview

  • Initiated and spearheaded Onboarding program for new leaders within the healthcare system.
  • Partnered with legal counsel to standardize the reference verification process for the HR department.
  • Collaborated with the Organizational Learning and Development(OL&D)team to develop succession planning strategy for the post-acute care department.
  • Successfully navigated various business divisions through Wisconsin Department of Health (WDH), Joint Commission, and State inspections.
  • Worked in conjunction with the OL&D team to establish the Emerging Leaders Program, aimed at fostering leadership opportunities for employees demonstrating potential and interest in leadership roles.
  • Directed a project group consisting of Legal Counsel, Risk Managers, Talent Acquisition team, and Organizational Learning and Development to develop and conduct a bi-monthly leadership development program for new executives across hospitals, clinics, post-acute care, and corporate sectors.
  • Revitalized the onboarding approach for post-acute care employees to reduce employee turnover.
  • Achieved a 12% reduction in employee turnover within the Help at Home division over two years by implementing targeted employee engagement initiatives, which included the development of team-building activities for all home health departments.

Interim Healthcare

Senior HR Generalist
01.2014 - 06.2015

Job overview

  • Managed all aspects of HR functions, including policy development and implementation, recruitment and hiring, training and development, compensation and benefits, and performance evaluation.
  • Supervised subordinates in charge of specific HR duties, such as payroll and benefits.
  • Managed HR records and reports, collaborated with legal and benefits providers, and ensured pre-hire screening and compliance procedures.

Top Deal

HR Consultant
01.2012 - 11.2014

Job overview

  • Advised on recruitment and retention procedures as well as wrote advertisement and maintained job boards.
  • Assisted in the development and implementation of personnel policies and procedures.
  • Managed client expectations by communicating project status, resolved concerns, analyzed time and cost issues and prepared reports.
  • Supervised employee benefits and compensation.

Atos Healthcare

HR Advisor
09.2007 - 06.2009

Job overview

  • Orchestrated and supervised recruitment process, including the arrangement of interviews, extending job offers, and preparation of documentation for new hires.
  • Managed record retention protocol for the department.
  • Developed HR strategies by collecting and analyzing data, and recommending actionable plans.

Education

University of Newcastle
United Kingdom

Master of Arts from Human Resources

University Overview

University of Lagos
Lagos Nigeria

Bachelor of Arts from English

University Overview

Skills

  • Strategic HR Planning
  • Verbal and Written communication
  • People Management
  • Change Management
  • Proactive Visioning
  • Leadership Development and Coaching
  • Employee Relations and Employment Law
  • Employee Engagement and Retention
  • Succession Planning and Talent Management
  • Diversity and Inclusion

Accomplishments

Accomplishments
  • Led a team of 10 HR directors within the Ohio market, overseeing several hospitals collectively comprising 21,000 employees to drive the people strategy for the respective hospitals.
  • Established Objective Key Results (OKRs) for submarket, aligning with enterprise goals, resulting in a steady decline in vacancy rates from 12% to 10.5% across multiple hospitals.
  • Spearheaded several initiatives to support the establishment of Mentor Hospital, a 34-bed extension of Hillcrest Hospital in Lake County.
  • Led several strategic initiatives that yielded positive outcomes, including hospital safety measures, surge planning during the COVID-19 pandemic, achieving MAGNET recognition with 9 exemplars.

Affiliations

Affiliations
  • Society for Human Resources Management (SHRM)
  • Chartered Institute of Personnel and Development (CIPD)
  • National Association of Healthcare Executives (NAHSE)E)

Certification

  • Society for Human Resources Management Senior Certified Professional (SHRM -SCP)
  • Certified Professional in Human Resources (PHR)
  • Chartered Institute of Personnel and Development (MCIPD) – United Kingdom.

Additional Information

Additional Information
  • Cleveland Clinic Center for Excellence Certified Coach
  • Continuous Process Improvement – Yellow Belt Training

Timeline

Snr Director HR Services
Cleveland Clinic
05.2023 - Current
HR Director
Cleveland Clinic
05.2022 - 05.2023
HR Business Partner
Cleveland Clinic
02.2020 - 05.2022
HR Business Partner
Gannett/USA Today
06.2019 - 02.2020
HR Business Partner
Aspirus Health System
04.2016 - 06.2019
Senior HR Generalist
Interim Healthcare
01.2014 - 06.2015
HR Consultant
Top Deal
01.2012 - 11.2014
HR Advisor
Atos Healthcare
09.2007 - 06.2009
University of Newcastle
Master of Arts from Human Resources
University of Lagos
Bachelor of Arts from English
Phoebe Aderibigbe, SHRM, SCP, M.A