Phoebe Carter
Jackson,MS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
16
16
years of professional experience
Work History
Shelf Stocker
Walmart
03.2022 - 09.2024
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products
- Collaborated with team members to complete daily tasks and achieve store goals
- Provided excellent customer service, addressing concerns and facilitating positive interactions on the sales floor
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Interacted with guests in friendly and knowledgeable way.
Overnight Stock Associate
Walmart
04.2021 - 03.2022
- Participated in team-building activities to enhance working relationships
- Carried out day-day-day duties accurately and efficiently
- Stocked shelves, racks, and cases with new or transferred merchandise
- Greeted customers and directed to requested products
- Labeled products, rotated stock and fronted merchandise for appealing display
- Improved inventory accuracy by diligently organizing and restocking shelves during overnight shifts
- Ensured timely product availability for customers by efficiently unloading and stocking merchandise
- Demonstrated adaptability by taking on additional tasks or responsibilities as needed to support overall store operations during overnight shifts
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized stockroom free of hazards.
- Stocked designated items on shelves, end caps and displays.
Environmental Service Tech II
University Of Mississippi Medical Center, UMMC
12.2008 - 04.2021
- Accepted accountability for all assigned building keys, master keys and access cards
- Assisted with detail setups in the conference area for meetings and events
- Collected, sorted and disposed of garbage and recycling from production work areas
- Worked with team members from multiple departments to maintain strict cleanliness standards
- Maintained patient and hospital confidentiality
- Sanitized surfaces, equipment and components using chemicals
- Collaborated effectively with other Environmental Service Aides to complete large-scale cleaning projects within tight deadlines.
- Enhanced facility cleanliness by diligently performing daily cleaning tasks and waste disposal.
- Documented and reported necessary facility and building repairs observed.
- Customer service
Education
Associate of Applied Science - Office SystemsTechnology
Hinds Community College
Raymond, MS12.2023
High school diploma - General Studies
Lanier High School
Jackson, MS05.1996
Skills
- Customer satisfaction
- Customer service best practices
- Efficient organization
- Production leadership
- Customer Service
- Customer Assistance
- Clear Communication
- Loading and unloading
- Stocking and Replenishing
- Attention to Detail
- Time Management
- Patience
- Problem-solving abilities
- Active Listening
- Data Entry
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office Suite
- Microsoft PowerPoint
- Order Fulfillment
- Office equipment proficiency
- Key holder experience
- Warehousing functions
- Customer Service-Oriented
- Word Processing
- Mail handling
- Resourceful
- Honest and Dependable
- Item Ticketing and Pricing
- Pallet jack experience
- Warehouse Operations
Timeline
Shelf Stocker
Walmart
03.2022 - 09.2024
Overnight Stock Associate
Walmart
04.2021 - 03.2022
Environmental Service Tech II
University Of Mississippi Medical Center, UMMC
12.2008 - 04.2021
High school diploma - General Studies
Lanier High School
Associate of Applied Science - Office SystemsTechnology
Hinds Community College
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