PHOEBE CEPLECHA
Kalamazoo,MI
Summary
21 Year old. A Senior at Western Michigan University and will be graduating in April with a Bachelor of Science in Speech-Language Pathology. A motivated student with knowledge gained through excellent classroom performance. Offers excellent communication and organizational abilities, with being known for accomplishing objectives with care and best-in-class time management. Pride in being detail-oriented with excellent observational, organizational, and communication skills. Passion for goals and having a passion for being an important part of someone's life whether that be in professional or personal life.
Overview
11
11
years of professional experience
Work History
Student Ambassador
Western Michigan Univeristy
Kalamazoo, Michigan
08.2019 - Current
- Interacted with university and prospective students and parents during tours and student visit days, answering questions and providing insight.
- Ran on-campus event in the building of the College of Health and Human Services
- Smoothed registration processes, offered technical support and organized paperwork.
- Answer any emails regarding the speech program or other health programs in our building
- Attended/ led virtual information sessions
- Called/ texted prospective students to give them more information about WMU
- Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
Customer service
Scrubs Hero Naperville
Naperville, IL
05.2016 - 08.2020
- Retail customer service
- Answering phones
- Unpacking shipments of scrubs
- Pricing Inventory Make special orders
- Handled many customers in a fast-paced high-intensity setting in coordination with a solid team of 2customer service associates
- Handled over 30-50 calls per shift switch new or returning customers, retrieving customer data, presenting relevant product information, and canceling services
- Welcomed, greeted, and assisted guests in high-traffic store
- Work with many hospitals, and medical offices in our partnerships
Doctors assistant
Progessive Physical Medicine
Lombard, IL
04.2018 - 01.2020
- Work in the rehab center of the physical therapy office as an assistant to the doctors and patients
- Stretch the patients
- Show them exercises
- Assist in treating their injury
- Set up patients on electric stimulation
- Monitor patients
- Therapeutic ultrasound to decrease inflammation
- Fill out patients medical charts
- Assessed and managed patient care follow-up plans for 60 plus patients
- Recorded patients' health histories and provided over 60 consultations weekly
Administration Assistant
Precision Stamping Products
Schiller Park, IL
07.2017 - 07.2018
- Answering phones
- Sorting mail
- Filing papers
- Faxing papers
Dance Instructor
The Dance Centre
Lombard, IL
09.2016 - 06.2018
- Planned and oversaw group, couples and individual dance performances.
- Offered one-on-one instruction to students by appointment.
- Assisted with coordination and administration of complete dance program.
- Planned, prepared and delivered lesson plans introducing students to dance techniques and ballet positions.
Education
Some College (No Degree) - Speech Pathology
College of DuPage
Glen Ellyn, ILBachelor of Science - Speech Pathology
Western Michigan University
Kalamazoo, MI04.2022
Skills
- Problem Solving
- Detail-Oriented
- Time Management
- Patient Relations
- Clear Communication
- Leadership
- Organization and Time Management
- Active Listening
- Good conversational Skills
Accomplishments
- I am an Executive Board member for NSSLHA and my position is Volunteer Chair
- I have gotten various recognitions for my work at CHHS and my ability to recruit students to healthcare
- I have also been a part of two different Research Labs on campus
RESEARCH EXPERIENCE
- Working in a Neurogenic Communication Intervention Research Lab currently and I am measuring gestural analysis. I code the clients meaningful gestures when they talk to aid them in conversation since they most of the time have trouble with their speech.
Timeline
Student Ambassador
Western Michigan Univeristy
08.2019 - Current
Doctors assistant
Progessive Physical Medicine
04.2018 - 01.2020
Administration Assistant
Precision Stamping Products
07.2017 - 07.2018
Dance Instructor
The Dance Centre
09.2016 - 06.2018
Customer service
Scrubs Hero Naperville
05.2016 - 08.2020
Some College (No Degree) - Speech Pathology
College of DuPage
Bachelor of Science - Speech Pathology
Western Michigan University