Phoebe Chavez
Rohnert Park,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistance
State Farm
12.2020 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Collaborated with various departments to complete assigned tasks.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Scheduled and coordinated travel arrangements for office staff members.
Customer Service
Maximo insurance services
08.2020 - 12.2020
- I help customers with their renewal registration/ car transfers/ insurance policies/ get them an insurance policy/ money transfers
- Acces to dmv to do registration renewals and car transfers
- Money transactions
- Dealer track (use for dmv transactions)
- OpenOffice cal
- Stayed up to date on store promotions, payment policies and security practices.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Caregiver
In-home supportive services
08.2020 - 09.2020
- Improved patient outlook and daily living through compassionate care.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Prepared food and helped patients eat to support healthy nutrition.
- Assisted with meal planning to meet nutritional plans.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Monitored health and well-being of clients, including significant health changes.
- Recorded client status progress and challenges in logbooks and reports.
- Checked mail, shopped for groceries and handled bill payments.
- Built strong and trusting rapport with clients and loved ones.
Caregiver
In-Home supportive services
12.2019 - 07.2020
- Improved patient outlook and daily living through compassionate care.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Prepared food and helped patients eat to support healthy nutrition.
- Cared for wounds by changing bandages, dressings and binders to promote healing.
- Assisted patients with bladder and bowel needs by helping to restroom, changing pads and diapers.
- Checked mail, shopped for groceries and handled bill payments.
- Built strong and trusting rapport with clients and loved ones.
- Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
Production Staff
Nelson Staffing
07.2018 - 09.2018
- Set up and operated production equipment according to daily work orders and safety procedures.
- Sorted and packaged products to prepare for processing or shipment.
- Weighed and mixed ingredients according to project specifications.
Receptionist
Mentor Me
01.2018 - 04.2018
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Entered data in outlook software to keep records of Mentors and students information.
- Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
- Greeted customers, answered general questions and directed to appropriate locations.
Education
High School Diploma -
Petaluma High School
Petaluma, CA05.2017
Skills
- First aid and safety
- Community integration
- Client documentation
- Community activities
- Housekeeping
- Bilingual- Spanish
- Reliable
- Organization and efficiency
- Problem resolution
- Recordkeeping
- Punctual
- Microsoft office
- Customer service
- Organization
- Multitasking
- Communication
- Manage Calendars
Certification
- Licensed Insurance producer
License number: 4169842
Languages
Spanish
Native or Bilingual
Timeline
Office Assistance
State Farm
12.2020 - Current
Customer Service
Maximo insurance services
08.2020 - 12.2020
Caregiver
In-home supportive services
08.2020 - 09.2020
Caregiver
In-Home supportive services
12.2019 - 07.2020
Production Staff
Nelson Staffing
07.2018 - 09.2018
Receptionist
Mentor Me
01.2018 - 04.2018
High School Diploma -
Petaluma High School
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