Summary
Overview
Work History
Education
Skills
Timeline
Generic

PHOEBE ERVIN

New Hyde Park,NY

Summary

  • Compassionate professional Respiratory Technician of over 20 years, dedicated to excellent patient care through an empathetic approach. Work side by side with physician, nurses, lab techs and surgeon. Strong heart and will for the underserved. Provided 21 years in the United States Army as a combat soldier, Platoon Sergeant, EEO Drug control analyst and combat medic.
  • Post Vice Commander of the Elmont American Legion.
  • Nassau County American Legion Auxiliary President.
  • Nassau County American Legion Auxiliary 1st Vic President.
  • Nassau County American Legion Auxiliary 3rd Vic President.
  • Mobilize During Dessert Storm/Shield, Respondent to 9/11 tragedy and Operation Iraqi Endurance/Freedom.

Overview

24
24
years of professional experience

Work History

Housing Specialist

Community Housing Innovations Inc.
Brooklyn, NY
05.2024 - Current
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Consulted and collaborated with other professionals to provide continuity of patient-family care.
  • Facilitated communication between landlords, tenants, social service providers, government agencies, legal representatives.
  • Provided crisis intervention services to clients facing eviction or homelessness.
  • Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.

Residential House Manager

Center for Rapid Recovery
Hempstead, NY
05.2021 - 05.2022
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Managed scheduling of staff and contractors, ensuring timely completion of tasks.
  • Developed medical programs that promoted community health and research.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Developed emergency plans in case of fire or other emergencies.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Administer medication to the consumers.
  • Managed household budgets, analyzing expense and making recommendations for cost-saving measures.
  • Administer medication, review doctors' orders, and make monthly medical and psychiatric appointments.
  • Monthly meeting with staff and nursing for the quality care of the consumers.

Housing Specialist

Black Veterans For Social Justice
Brooklyn, NY
09.2019 - 05.2021
  • Trained new staff and volunteers on housing policies, procedures, and best practices.
  • Developed housing policies and procedures in alignment with organizational goals and legal requirements.
  • Facilitated housing workshops and seminars for clients covering topics such as tenant rights, budgeting, and home maintenance.
  • Developed and managed budget for housing programs, ensuring efficient use of resources.
  • Consulted and collaborated with other professionals to provide continuity of patient-family care.
  • Provided crisis intervention services to clients facing eviction or homelessness.
  • Conduct monthly training with clients and staff/

Respiratory Technician

Elizabeth Seton Pediatric Center
Manhattan, New York
04.2001 - 05.2010
  • Conduct monthly training and orientation with the nursing staff.
  • Assist on pulmonary rounds with the pulmonologist. Present all patients on mechanical ventilation and airway management.
  • Set up ventilators for mechanical ventilation of critically ill patients.
  • Administered medications prescribed by physicians for the treatment of respiratory conditions.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Managed inventory levels of supplies used in the department.
  • Created databases to store electronic data.
  • Attended regular in-service training sessions related to respiratory care practices.
  • Assisted physicians with bronchoscopies, laryngoscopies and other specialized procedures.
  • Cleaned medical equipment or facilities.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.

Education

Certificate of Technical Studies in Respiratory. - Respiratory

Marion Adult Education And Career
Chicago, IL
12-1989

Certificate Of Field Service -

Quartermaster School
Fort Lee
11-1986

Certificate Of Field Service -

Basic Training
Fort Dix, NJ
07-1986

High School Diploma -

Lawrence High School
Cedarhurst, NY
06-1985

Some College (No Degree) - Liberal Arts

Nassau Community College
Garden City, NY

Certificate in Combat Training And First Aide - Medic

Combat Medic
Ft. Dix, NJ

Skills

  • Business planning-Build a team which is fit for the purpose
  • Problem solver- Overcoming obstacles
  • Communication- Thoughts and feedback from staff
  • Delegation- Pass on work to others with directions
  • Comprehend- Understand the people on my team
  • Policy analysis
  • Organizations skills- Keep focus on the mission and don't get distracted

Timeline

Housing Specialist

Community Housing Innovations Inc.
05.2024 - Current

Residential House Manager

Center for Rapid Recovery
05.2021 - 05.2022

Housing Specialist

Black Veterans For Social Justice
09.2019 - 05.2021

Respiratory Technician

Elizabeth Seton Pediatric Center
04.2001 - 05.2010

Certificate of Technical Studies in Respiratory. - Respiratory

Marion Adult Education And Career

Certificate Of Field Service -

Quartermaster School

Certificate Of Field Service -

Basic Training

High School Diploma -

Lawrence High School

Some College (No Degree) - Liberal Arts

Nassau Community College

Certificate in Combat Training And First Aide - Medic

Combat Medic

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