Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phoebe Gilbert

Cheney,WA

Summary

Dedicated student seeking to further professional skills and gain additional experience in therapeutic massage.

Motivated to develop skills and interested in pursuing Continuing Education Credits in Sports Massage, Cupping, Myofascial Release, Craniosacral Massage, Lymphatic Drainage Massage, Muscle Energy Technique Stretching, Reflexology and Chair Massage. Experienced in performing Swedish Massage, Clinical Massage, Trigger Point Therapy, Sports Massage and Chair Massage in-school as well as on family and friends. Experience performing at a Chair Massage event held by Carrington College Massage Therapy department in December 2023.

Overview

7
7
years of professional experience

Work History

Warehouse Associate

Amazon Fullfillment Center
09.2023 - Current

Sorted and stocked merchandise to be made available for online purchasing.

Sorted purchased merchandise to be sent for packaging and delivery.

Kitchen Manager in Training

Chipotle Mexican Grill
02.2023 - 09.2023

Enhanced kitchen efficiency by streamlining workflows and optimizing food preparation processes.

Implemented inventory management systems for better stock control and reduced waste.

Trained junior staff members, resulting in a more skilled and cohesive team environment.

Maintained high sanitation standards through regular cleaning schedules and strict adherence to food safety regulations.

Performed quality checks on ingredients, ensuring freshness and reducing instances of spoilage or contamination.

Checked and tested foods to verify quality and temperature.

Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.

Received food and beverage deliveries

Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Style Team Member

Target
06.2022 - 02.2023

Contributed to a positive work environment through strong communication skills and teamwork efforts.

Maximized overall store performance with excellent time-management abilities, prioritizing tasks as necessary.

Developed strong relationships with customers, resulting in repeat business and an enhanced shopping experience.

Improved visual merchandising standards by creating compelling displays that showcased current trends and styles.

Provided exceptional customer service, addressing concerns promptly and professionally for increased loyalty.

Aided in loss prevention efforts by maintaining vigilance on the sales floor and reporting suspicious activities when necessary.

Supported team members during peak hours or staff shortages, demonstrating adaptability in various roles within the store environment.

Promoted a welcoming atmosphere for all shoppers by engaging customers authentically upon entrance into the store space.

Facilitated smooth transactions at the cash register, ensuring accuracy in payment processing while providing friendly service to each customer.

Managed customer inquiries via phone, providing timely and accurate responses to foster positive relationships with the brand.

Educated customers on products to maximize benefits.

Warehouse Worker

Amazon
07.2021 - 06.2022

Sorted purchased merchandise to be sent for packaging and delivery.

Food Service Worker

Chipotle Mexican Grill
11.2019 - 07.2021

Enhanced customer satisfaction by maintaining a clean and organized dining area.

Delivered exceptional service by promptly addressing customer concerns and special requests.

Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.

Participated in regular trainings to stay current on industry best practices and trends.

Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.

Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.

Promoted a positive work environment through effective communication with colleagues and supervisors.

Food Service Worker

Chipotle Mexican Grill
01.2017 - 11.2018

Enhanced customer satisfaction by maintaining a clean and organized dining area.

Delivered exceptional service by promptly addressing customer concerns and special requests.

Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.

Participated in regular trainings to stay current on industry best practices and trends.

Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.

Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.

Promoted a positive work environment through effective communication with colleagues and supervisors.

Education

Massage Therapy Certification - Massage Therapy

Carrington College, Spokane Valley
Spokane Valley, WA
06.2024

GED -

Northside Independant School District
San Antonio
11.2018

Skills

  • Customer Service
  • Massage Therapy
  • Time management
  • Teamwork and collaboration
  • Punctual and Dependable

Timeline

Warehouse Associate

Amazon Fullfillment Center
09.2023 - Current

Kitchen Manager in Training

Chipotle Mexican Grill
02.2023 - 09.2023

Style Team Member

Target
06.2022 - 02.2023

Warehouse Worker

Amazon
07.2021 - 06.2022

Food Service Worker

Chipotle Mexican Grill
11.2019 - 07.2021

Food Service Worker

Chipotle Mexican Grill
01.2017 - 11.2018

Massage Therapy Certification - Massage Therapy

Carrington College, Spokane Valley

GED -

Northside Independant School District
Phoebe Gilbert