Seasoned Technical Advisor with over 14 years of experience overseeing IT documentation to provide pivotal technical assessment and advisory services. Go-to resource for technological standards and expectations, certifications and mandatory clearances. Expert oversight for handling critical technology education, ad-hoc security, infrastructure monitoring and project completion. Extensive background monitoring up-to-date minimum thresholds for streamlined technological quality and security. Multi-tasking Team Leader well-known for executing successful, new customer service initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.