Phoebe McLain
Oak Hill,WV
Summary
Compassionate and detail-oriented certified phlebotomist with recent completion of accredited phlebotomy training. Skilled in venipuncture, specimen handling, and patient care, with a strong commitment to accuracy, safety, and comfort. Eager to contribute to a healthcare team and provide high-quality patient service.
Overview
18
18
years of professional experience
Work History
Childcare Provider
Self Employed
Oak Hill, WV
08.2022 - Current
- Planned engaging educational activities that enhanced social and emotional development in children.
- Encouraged positive behavior by employing effective guidance and conflict resolution techniques, fostering a supportive environment.
- Implemented routines to support children's independence and self-care skills.
- Supervised daily activities for children in a safe and nurturing environment.
- Maintained a clean, organized play area, promoting safety and accessibility for all children.
Phlebotomy Student
Academy Of Careers And Technology
Beckley, West Virginia
08.2025 - 02.2026
- Collected blood samples using sterile equipment and techniques to ensure patient safety.
- Explained procedures and addressed patient concerns to enhance comfort and understanding.
- Practiced venipuncture skills on simulated patients to develop proficiency in blood collection techniques.
- Organized blood collection supplies and equipment for training sessions.
- Followed safety protocols to ensure a clean and safe working environment.
- Operated centrifuges, microscopes, and other laboratory equipment.
Administrative Assistant
U.S. Census Bureau, U.S. Department Of Commerce
Beckley, WV
08.2019 - 02.2021
- Coordinated appointments and meetings for department staff, enhancing communication and collaboration.
- Managed office correspondence and organized filing systems, ensuring efficient access to information.
- Facilitated communication between team members and external stakeholders.
- Prepared materials for public outreach events and workshops, supporting community engagement efforts.
Office Assistant
Tractor Supply Company
Beckley, WV
12.2010 - 07.2019
- Provided comprehensive administrative support to staff, facilitating smooth operations through efficient document management and supply procurement.
- Managed office supplies and inventory for efficient daily operations.
- Organized and maintained filing systems for easy access to documents.
- Streamlined filing systems for paper documents and electronic files, enhancing accessibility and organization.
- Created and formatted reports and presentations using Microsoft Office applications, contributing to effective communication and information sharing.
Childcare Provider
Self Employed
Oak Hill, WV
01.2012 - 05.2019
Receptionist/Medical Billing Specialist
Dr. Joseph Dada
Beckley, West Virginia
04.2010 - 10.2010
- Greeted patients warmly and managed front desk operations efficiently.
- Scheduled appointments using electronic health record systems for optimal patient flow.
- Answered phone calls promptly, directing inquiries to appropriate staff for effective communication.
- Assisted patients with registration forms and insurance verification procedures.
- Maintained patient confidentiality while handling sensitive medical information, ensuring compliance with regulations.
- Coordinated with healthcare professionals to facilitate seamless patient care services, enhancing overall patient experience.
- Managed incoming mail and updated patient records accurately and timely.
Reception/Data Entry/Receptionist/Billing Specialist
Beckley Dermatology
Beckley, West Virginia
02.2008 - 04.2010
- Greeted patients warmly and checked them in, enhancing patient experience.
- Managed multi-line phone system and directed calls appropriately.
- Scheduled appointments using electronic health record software.
- Coordinated insurance company communications for patient coverage verification, ensuring timely access to care.
- Assisted medical staff with administrative tasks and addressed patient inquiries, supporting smooth clinic operations.
Education
High School Diploma -
Wyoming East High School
New Richmond, WV06-2002
Associate of Arts - Elementary Education
Bluefield State College
BluefieldSkills
- Patient care
- First aid training
- Scheduling appointments
- Record keeping
- Communication skills
- Time management
- Team collaboration
- Problem solving
- Safety awareness
- Infection control policies
- CPR training
- Safety protocols
References
References available upon request.
Timeline
Phlebotomy Student
Academy Of Careers And Technology
08.2025 - 02.2026
Childcare Provider
Self Employed
08.2022 - Current
Administrative Assistant
U.S. Census Bureau, U.S. Department Of Commerce
08.2019 - 02.2021
Childcare Provider
Self Employed
01.2012 - 05.2019
Office Assistant
Tractor Supply Company
12.2010 - 07.2019
Receptionist/Medical Billing Specialist
Dr. Joseph Dada
04.2010 - 10.2010
Reception/Data Entry/Receptionist/Billing Specialist
Beckley Dermatology
02.2008 - 04.2010
High School Diploma -
Wyoming East High School
Associate of Arts - Elementary Education
Bluefield State College