Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Phoebe Parks

Trappe,MD

Summary

Proven team player and certified nursing assistant, excelled in fast-paced environments at Starbucks and Chick-fil-A, enhancing customer satisfaction and fostering positive dining experiences. Skilled in cash handling and compassionate communication, adept at building patient relationships and maintaining confidentiality. Achieved seamless integration of new staff through effective training and leadership. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks, Barista
09.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

In-Home Caregiver

Larua Foxwell
07.2024 - Current
  • Provided effective companionship for clients who experienced loneliness or struggled with cognitive decline due to aging-related conditions like Alzheimer''s disease or dementia.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Ensured proper body mechanics while transferring or repositioning clients to prevent injury to both caregiver and client alike.

In-Home Caregiver

Rich Ledger
05.2024 - Current
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.

Front of House Employee

Chick-fil-A
10.2021 - 08.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Helped guests at tables when in need of assistance.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Education

High School Diploma -

Easton High School
Easton, MD
06.2025

The Country School
Easton
06.2021

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Order Taking
  • Adaptive and creative
  • Basic Life Support
  • Maintaining confidentiality
  • Compassionate communication
  • Recording vital signs
  • Patient relationship building
  • Certified Nursing Assistant

Certification

  • CNA - Certified Nurse Assistant
  • First Aid/CPR Certified

Timeline

Barista

Starbucks, Barista
09.2024 - Current

In-Home Caregiver

Larua Foxwell
07.2024 - Current

In-Home Caregiver

Rich Ledger
05.2024 - Current

Front of House Employee

Chick-fil-A
10.2021 - 08.2024

High School Diploma -

Easton High School

The Country School

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Phoebe Parks