Phoebe Searls
Wichita Falls,TX
Summary
Creative Business Owner with exceptional background spent in the Healthcare industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Thrives for perfection.
Overview
10
10
years of professional experience
Work History
Business Owner/Operator
O&Co LLC
05.2022 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and desires.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Organized and attended local and regular trade shows / special events to showcase products, network with other businesses and attract new customers.
- Continued education to develop my skill base and specialty for my customers.
Healthcare Assistant
Risby Park Nursing Home
08.2017 - 09.2019
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Observed patient health conditions and reported findings to registered nurse.
- Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
- Supported healthcare teams with basic physical assessments and diagnostic procedures.
- Aided patients with walking and limb exercises to improve strength and balance.
- Administered prescribed medications and monitored patient reactions to address contraindications.
- Collected biological samples for testing and lab work, in alignment with health and safety protocols.
- Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
- Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Cared for clients with end of life conditions and helping meet their end of life goals.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Healthcare Assistant
Mabbs Hall Nursing Home
10.2016 - 07.2017
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Observed patient health conditions and reported findings to registered nurse.
- Aided patients with walking and limb exercises to improve strength and balance.
- Administered prescribed medications and monitored patient reactions to address contraindications.
- Collected biological samples for testing and lab work, in alignment with health and safety protocols.
- Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
- Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Cared for clients with end of life conditions and helping meet their end of life goals.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Agency Coordinator /Business Development Executive
Commercial Drivers Personnel
07.2016 - 10.2016
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Identified business development challenges and customer concerns for proactive resolution.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built relationships with customers and community to promote long term business growth.
- Met existing customers to review current services and expand sales opportunities.
- Developed, maintained and utilized diverse client base.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Attended monthly sales meetings and quarterly sales trainings.
- Trained new employees on customer service, money handling and organizing strategies.
- Contributed to event marketing, sales and brand promotion.
- Stayed current on company offerings and industry trends.
Travel Healthcare Assistant
NURSE PLUS
03.2016 - 07.2016
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Communicated effectively with patients and families to provide information about care and treatment.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Observed patient health conditions and reported findings to registered nurse.
- Administered prescribed medications and monitored patient reactions to address contraindications.
- Collected biological samples for testing and lab work, in alignment with health and safety protocols.
- Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
- Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Followed directions of licensed nurses to administer medications and treatments.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Housekeeper
Tuddenham Mill
08.2014 - 03.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Handled requests for extra linens, toiletries and other supplies.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Polished fixtures to achieve professional shine and appearance.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Salon Assistant
Absolutely Hair LTD
05.2013 - 06.2014
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered telephone calls to provide information and schedule new appointments.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Helped prepare clients for hair service.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Processed payments, entering sales in register for prompt customer service.
- Assisted hair stylists with colorwork by preparing colors, toners and foils.
- Delivering clients with indian head massage(s) and deep moisture hair treatments.
- Offered exceptional service and support to walk-in and scheduled customers.
- Recorded notes for future reference about customer preferences and services delivered.
- Educated clients on how to maintain healthy hair.
- Increased client satisfaction by providing excellent customer service.
- Recommended products for clients based on individual needs.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Updated client records and maintained client confidentiality.
Education
Bachelor of Science - Nursing
Anglia Ruskin
Cambridge, UKExtended Diploma - Health Sciences
West Suffolk College
Bury St Edmunds, Suffolk, UK06.2016
GCSE -
County Upper School
Bury St Edmunds, Suffolk, UK06.2014
Skills
- Leadership and people development
- System optimization
- Adaptable and flexible
- Employee motivation and performance
- Showcase design
- Strategic planning
- Facebook marketing
- Committed worker
- Courteous and well manured
- Dedicated to providing excellence in all fields of any position
- People and culture
- Business-to-business sales
- Analytical and critical thinker
- Balanced work ethic
- Approachable and outgoing
- Innovative and visionary
- Effective communicator and public speaker
- Excellent team player
- Works well independently
- Remains calm under pressure
- Continuing desire to grow and develop
Timeline
Business Owner/Operator
O&Co LLC
05.2022 - Current
Healthcare Assistant
Risby Park Nursing Home
08.2017 - 09.2019
Healthcare Assistant
Mabbs Hall Nursing Home
10.2016 - 07.2017
Agency Coordinator /Business Development Executive
Commercial Drivers Personnel
07.2016 - 10.2016
Travel Healthcare Assistant
NURSE PLUS
03.2016 - 07.2016
Housekeeper
Tuddenham Mill
08.2014 - 03.2016
Salon Assistant
Absolutely Hair LTD
05.2013 - 06.2014
Bachelor of Science - Nursing
Anglia Ruskin
Extended Diploma - Health Sciences
West Suffolk College
GCSE -
County Upper School
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