Skilled Technical Writer and UX research student with a passion for problem solving through practical methodologies and generating valuable data to improve user experiences and processes. Seeking a role in UX Research that builds on my education and experience to contribute to the development of user-facing products in online education.
Developed and managed a study to improve online learning resources on our website.
Created a survey and conducted user interviews and a card sort using Optimal Workshop.
Developed accessible content for knowledge-based articles for students.
Assisted Graduate students with user interviews, usability tests, and surveys
Independently developed a research plan (including survey design and other methodologies) to identify a problem within the online learning community at the institution
Helpfully UX Research Conference Attendee (Including Ethnography Workshop)
UX Foundations: Research - LinkedIn Learning
Creating Accessible PDFs - LInkedIn Learning
Microsoft Bookings Essential Training - LinkedIn Learning