Summary
Overview
Work History
Education
Skills
Volunteer
Languages
Timeline
Generic

Phoebe Von Reis

Portland,OR

Summary

Passionate professional with a desire to help people. Service and hospitality focused, delighting in finding and creating beauty while helping others. Outgoing and friendly with fantastic attention to detail.

Overview

27
27
years of professional experience

Work History

Sales Associate/Visuals Coordinator

Williams Sonoma Inc
11.1999 - 01.2007
  • Created window displays, endcap and main sales floor displays before, during and afterhours.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Manager

Tabla Restaurant
09.1998 - 08.1999
  • Opened and operated this 3 star Danny Meyer Restaurant.
  • Wrote training manual and interviewed, hired, and trained front of house staff.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • In charge of guest relations, scheduling staff, menu item descriptions, and directing service.

Server Trainer

Union Square Cafe
08.1996 - 09.1998
  • Delivered the utmost in hospitality at this world renowned restaurant voted #1 In NYC by Zagat for the years I worked there.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.

Teaching Artist Outreach/Casting Assistant

Shakespeare Santa Cruz
  • Arranged and held interviews and auditions with actors to identify best fit for each role.
  • Partnered with directors to identify casting needs and suggest appropriate actors.
  • Cultivated exceptional instinct and to identify raw acting talent.
  • Drove successful auditions for top-quality talent for multiple productions.

Freelance Artist

Self
08.2020 - Current
  • Dance Choreographer, Painter, Wool crafting, culinary artist and interior design with focus on vintage and antique goods.
  • Metals jewelry student at Mutlnomah Arts Center,

Education

Tabletop Still Life Photostyling/Antiques&Interior

Parsons The New School For Design
New York, NY
1997

Bachelor of Arts - Theater Arts

University of California, Santa Cruz
Santa Cruz, CA
05.1994

Skills

  • Verbal and Written Communication
  • Active Listening
  • Complex Problem-Solving
  • Customer Satisfaction
  • Industry Trends
  • Customer Inquiries
  • Critical Thinking
  • Travel Arrangements
  • Arranging Spaces
  • Voice for the Actor Technique Training
  • Diversity and Inclusion
  • Conversational Italian, French and Spanish

Volunteer

I volunteer teaching English to refugees and immigrants.

I also volunteer extensively at my children's' school, raising money as well as supporting staff and teachers.

Languages

English
Native or Bilingual
French
Limited Working
Italian
Professional Working
Spanish
Limited Working

Timeline

Freelance Artist

Self
08.2020 - Current

Sales Associate/Visuals Coordinator

Williams Sonoma Inc
11.1999 - 01.2007

Manager

Tabla Restaurant
09.1998 - 08.1999

Server Trainer

Union Square Cafe
08.1996 - 09.1998

Teaching Artist Outreach/Casting Assistant

Shakespeare Santa Cruz

Tabletop Still Life Photostyling/Antiques&Interior

Parsons The New School For Design

Bachelor of Arts - Theater Arts

University of California, Santa Cruz

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Phoebe Von Reis