Phoebe White
Reno,NV
Summary
Proficient team leader with in-depth understanding of the principles of health and wellness, as well as proven program management abilities. Highly organized and systematic with an in-depth understanding of best practices, standards and compliance requirements of the field.
Overview
4
4
years of professional experience
Work History
WELLNESS COORDINATOR
ICEBOX CRYOTHERAPY
01.2022 - Current
- Membership sales and education about the benefits and utilization of cryotherapy.
- Assisted in cryotherapy chamber and localized treatments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
GYM MANAGER
ANYTIME FITNESS
01.2021 - Current
- Managed membership sales and membership billing with 400+ membership sales.
- Implemented effective social media strategies to facilitate new business and promote patronage in existing customers.
- Wrote our club's 23 page Manager Training Manual detailing my position.
- Evaluated team members and offered helpful feedback by observing while performing duties and offering services to customers.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Reviewed stock counts and ordered items to control inventory.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
CERTIFIED PERSONAL TRAINER
ANYTIME FITNESS
01.2021 - Current
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Designed specific workout systems for individual clients based on performance ability.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Promoted safe and interactive environment for club clients and members.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Developed customized fitness plans for wide range of clients to expand services.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Adapted classes to meet needs of participants with varying fitness levels.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Promoted fitness classes to boost gym attendance.
BARISTA
STARBUCKS
02.2020 - 06.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
Education
L1 Coach -
Precision Nutrition
01.2024
Bachelor of Science - Public Health
University of Nevada, Reno
01.2021
Certified Personal Trainer -
NASM
01.2020
Skills
- Customer Relationships
- Office Management
- Membership Sales & Retention
- Computer Literacy
- Phone and Email Etiquette
- Team Management
- Positive Leadership
- Strong Communication
- Exercise Instruction
- Health and Wellness Knowledge
- Public Health
- Nutrition and Exercise Coach
Timeline
WELLNESS COORDINATOR
ICEBOX CRYOTHERAPY
01.2022 - Current
GYM MANAGER
ANYTIME FITNESS
01.2021 - Current
CERTIFIED PERSONAL TRAINER
ANYTIME FITNESS
01.2021 - Current
BARISTA
STARBUCKS
02.2020 - 06.2021
L1 Coach -
Precision Nutrition
Bachelor of Science - Public Health
University of Nevada, Reno
Certified Personal Trainer -
NASM
Similar Profiles
Alexis BidwellAlexis Bidwell
Customer Service Coordinator at IceBox Cryotherapy-WestervilleCustomer Service Coordinator at IceBox Cryotherapy-Westerville
Kaitlyn KlubnikKaitlyn Klubnik
Lead Wellness Coordinator at Icebox CryotherapyLead Wellness Coordinator at Icebox Cryotherapy
Rachel GeadahRachel Geadah
Ice Cream Server at Betty's IceboxIce Cream Server at Betty's Icebox